Trying to connect Hubspot with my Google calendar but without success

SOLVE
cf1
Member

Error message (email address has been modified for the purpose of the post).

 

This account (xxxxx@spxxxxio.ca) is already connected to HubSpot as a team inbox, and can't be used for the Meetings tool.

 

Where can we make the modification in order to be able to use the Meetings tool?

Thank you in advance!

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Accepted Solutions
sharonlicari
Solution
Community Manager

Hi @cf1 

 

Welcome to the Community!

 

As mentioned here If you've connected your inbox as a shared inbox in the conversations tool, your calendar cannot be connected with the meetings tool. Only personal inboxes can be connected to the meetings tool. 

 

When you connect a calendar to the meetings tool, the associated inbox will automatically connect in your email integration settings. However, once your calendar is integrated, you can disable the inbox connection without disabling the calendar connection.

 

Thanks

Sharon 


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sharonlicari
Solution
Community Manager

Hi @cf1 

 

Welcome to the Community!

 

As mentioned here If you've connected your inbox as a shared inbox in the conversations tool, your calendar cannot be connected with the meetings tool. Only personal inboxes can be connected to the meetings tool. 

 

When you connect a calendar to the meetings tool, the associated inbox will automatically connect in your email integration settings. However, once your calendar is integrated, you can disable the inbox connection without disabling the calendar connection.

 

Thanks

Sharon 


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


View solution in original post

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