Unable to collect payments
I am unable to collect payments and I have money "stuck" with HubSpot. The payment went through from the client but they are not sending me the money.
What's going on???
Unable to collect payments
Hi @TLopez5,
Thank you for reaching out!
For deep troubleshooting matters such as this one that requires access to sensitive data, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
Thank you,
Kristen
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