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Hi @zien360,

 

Can you confirm that you are not sending emails in plain text? 

 

I also wanted to share this resource which walks through some troubleshooting steps for the Office 365 add on.  

 

If you're still stuck after following these steps, can you please send along screenshots of what you are seeing? 

 

Thank you,

Jenny


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Hi @zien360

 

Do you mind confirming that this issue occurs across multiple browsers and after clearing your cache and cookies? 

 

If it does, can you please collect a har file and send it to me?

 

Thank you,

Jenny


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