trying to connect Office 365 calendar: error message received

[CZimarino]

I would like to connect my calendar Office 365 but I receive an error message as of

" Sorry. There was an issue connecting to your account.

This account (my email address) is already connected to HubSpot as a team inbox, and can't be used for the Meetings tool."

Can you please help? Many thanks,

[Olivia_Bagnall · Accepted solution]

@CZimarino. You are not alone in being confused here. the difference between team and personal inboxes trips up many people. Right now you have you email connected as a team email under conversations > inbox > inbox settings > channels. 

To use it for meetings, it needs to be deleted from here and then connceted as a personal inbox under settings > general > email. 

Feel free to ping me if you need any further help setting up your inboxes in the best way 🙂

Linkedin https://www.linkedin.com/in/olivia-bagnall-314ab98b/

[CZimarino]

Thanks Olivia! I did as you suggested. Many thanks!