see e-mails in Outlook and CRM

Regular Contributor

Hi,

 

I am recieving notifications on my desktop fine when an e-mail has been opened so that works fine.

 

When I go to a company in my CRM, and click the e-mail tab it tells me to connect to gmail og outlook 365, I then click connect to 365 and I log in, but then after a while it says page could not be found.

 

Can someone please help me or guide me through, so I can see my e-mails both in my CRM and my Outlook.

 

I have attached a screenshot of the error.

page not found.PNG

If I go to settings and E-mail integration it says it is connected to an e-mail like this: 

outlook_794C1622F3A9ADEB@outlook.com

I don't know what e-mail this is, but if I go to the company, I can choose to send from that, so I tested it with my private e-mail, but when I did that, I didn't recieve any e-mails.

 

Please help me connect my e-mail so I can use it in Hubspot CRM.

 

-

Thank you

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3 Replies 3
Regular Contributor

Hi,

Now I've also tried just farwarding to the forwarding address, so it would be put into my CRM, but this also doesn't work.

 

Can someone please help with this.

 

It seems like there are still quite a few bugs in the system.

 

I now tried the BCC, that works. But where would the forwarding mail go?

It isn't placed under the company.

 

Thank you

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Community Manager

Hey @wearecrunch

 

Are you still experiencing issues with this? 

 

Thank you,

Jenny


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Regular Contributor

To be honest, i'm not really using hubspot anymore.

I found another CRM system.

There were to many things that weren't working.

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