outlook add in vs cci

SOLVE
mmlabels
Member

Hello, The outlook version I have is too low to put the outlook add in, does putting an automatic cc to hubspot in emails from outlook would do the same as the add in ? 

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Accepted Solutions
relabidin
Solution
HubSpot Alumni

Hi @mmlabels,

 

Using your HubSpot CRM BCC address will allow you to log emails in the CRM. However, you will not be able to track opens/clicks on your emails as the HubSpot Sales add-in is needed for that functionality. Your BCC address is formatted: [Your Hub ID]@bcc.hubspot.com

 

Rami 

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2 Replies 2
relabidin
Solution
HubSpot Alumni

Hi @mmlabels,

 

Using your HubSpot CRM BCC address will allow you to log emails in the CRM. However, you will not be able to track opens/clicks on your emails as the HubSpot Sales add-in is needed for that functionality. Your BCC address is formatted: [Your Hub ID]@bcc.hubspot.com

 

Rami 

View solution in original post

mmlabels
Member

thank you !