login required everyday

[srobin54]

hi, jjust wondering if i am the sole person having to re enter the login and password in that outlook extension every single day.. that was the reason i removed the extension in the 1st place..then i reinstalled it, but now that is again super annoying to have to relog every day.. (even despite the "remember me" option being ticked)

any tip is welcome here.

thanks

[Darc]

I have made an idea for this issue if you would like to vote! - HubSpot Community - Outlook Sales Extension log in prompt upon launch of application - HubSpot Commu...

[DSundin]

A known issue that's annoying AF, but Hubspot won't address it.

[DanaIrvine]

we are receiving the same complaints from some of our users. I see it with the website itself, i have to login every day regardless of whether or not I check remember me.

[DSharma02 · Accepted solution]

Hi @srobin54 ,

Unfortumnately this is the issue with many users here. Check this thread of a user with the same issue and you can try the solution provided.

Hope this helps!
Thanks.