full integration with Outlook web

leoAwtana
Member | Diamond Partner

Hi team,

I would like to know why the integration with outlook web is not complete, I comment this because I have tried to fix the record of the emails sent by the agents and it does not happen, I had a meeting with someone from support and he explained to me that it is that hubspot a does not have the complete integration with outlook web, that is, as it has with gmail or with desktop outlook where the emails you send are automatically registered in HubSpot

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MiaSrebrnjak
Community Manager

Hi @leoAwtana,

 

Thank you for reaching out to the Community!

If you're using Outlook on the web, you could use our Office 365 add-in: you will find a full list of technical  requirements as well as an install link in this Knowledge base article. Have you already tested this version of the HubSpot Sales add-in? 

 

Thanks,

 

Mia, Community Team 


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