emails logging to contact but not company


I sent a number of emails out to a company.


I checked log to CRM and track email.


None of the emails came up in an activity search under Contact Company


When I searched activity under contacts contacts there was the list of all the emails sent and if i open each one it showed tracking etc.


I need to open up the contact company acivity to se all activity for this company as I did previously for other clients



1 Reply 1
Community Manager

Hi @JohnLewin,


Thank you for reaching out to the Community!

It seems you're using our Sales add-in. You can customize which associated records  the emails will automatically log to in the settings. Could you check if your default setting is to only log emails on contact records? You can find instructions here: 

I hope this helps!


Mia, Community Team


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