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Outlook Sales Extension

Rechercher Outlook Sales Extension pour des solutions ou poser une question

sjudson le Décembre 04, 2023

Ending Development for HubSpot's VSTO Sales Add-In

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Lire la suite

Répondre Announcement

17 Mentions J'aime

0 Réponse

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SDowsell le Mars 10, 2025

Hubspot add-in failing to install

Hi, I have a user who previously had the add in installed but it stopped working and disappeared from the ribbon in Outlook. I have tried to reinstall and although Outlook adds the add-in, it is not enabled and when I try I get the below error: Lire la suite

Répondre Workaround

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1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Mars 10, 2025 11:37

Hi @SDowsell , Microsoft has ended support for the VSTO add-in, see here: https://knowledge.hubspot.com/connected-email/get-started-with-the-...Lire la suite

JWGardner le Mars 06, 2025

Assigning Contact Owners When Multiple Users are Syncing Outlook Contacts

Hello, I have multiple Outlook users who I'd like to all set up with a two-way contact sync using Outlook Contacts. The issue arises when I enable the sync and the contact are all imported with no owner. If it was a single user I would just Lire la suite

Répondre Professional

0 Mention J'aime

1 Réponse

BérangèreL

Gestionnaire de communauté

Mars 07, 2025 02:27

Hi @JWGardner and welcome, we are delighted to have you here! 🎉 Thank you for asking the HubSpot Community! It seems from this article " Con...Lire la suite

MHolbrook0 le Mars 06, 2025

Hubspot stopped tracking Outlook365 emails

Hello, I've beening using HupSpot email tracking in Outlook365 for a year. I adjusted the settings and had it working for the past few months just the way I want it. I hadn't sent a sales email for a couple weeks. When I attempted yesterday (cli Lire la suite

Répondre Integrations

0 Mention J'aime

2 Réponses

MHolbrook0

Participant

Mars 06, 2025 10:06

@Shubham_Sharma I've done all that and it's still broken. I've tried disconnecting my email and re-adding it to hubspot. I've tried clearing cache....Lire la suite

Résolues

NS829 le Mars 04, 2025

Meeting Scheduler Not Recognizing All Day Events

I have notice that the meeting scheduler allows people to schedule meetings on days when I have an "all day" event marked on Outlook. Is there a setting I'm missing? This is causing issues

Répondre Meetings

1 Mention J'aime

4 Réponses

Solution Acceptée

Crystal_Hopper

Conseiller clé

Mars 04, 2025 13:14

Hi @NS829 ! Couple of additional questions. What email platform are you connected with? Gmail, Outlook, etc. This all day meeting, ...Lire la suite

Résolues

AMigulia le Mars 03, 2025

No extention in outlook

I don't have any extensions on my taskbar, the HubSpot Outlook extension is definitely installed, I checked personally, but I can't find it on the ribbon bar. Any advise?

Répondre Getting Started

0 Mention J'aime

3 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Mars 04, 2025 04:13

@AMigulia according to this page, it's a fairly new build: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-dat...Lire la suite

Résolues

ozgesilla le Février 27, 2025

Does Outlook push meeting outcome?

We integrated our outlook with HS. When someone creates a meeting it could automatically can seen at Hs. However right now I couldn't see the meeting outcome (done, cancelled etc)? Do you know a way to automate it?

Répondre Enterprise

0 Mention J'aime

1 Réponse

Solution Acceptée

Josh

Expert reconnu | Partenaire solutions Diamond

Février 27, 2025 08:33

Hi @ozgesilla , No, it is still a manual process, but you can update either from HubSpot or from Outlook. https://knowledge.hubspot.com...Lire la suite

Résolues

SHull6 le Février 27, 2025

Outgoing emails now not automatically logging

Hi there, Looking for some help please. Only today has this issue started. On composing an email, I am getting the Bcc code added to the email, but when I put in the actual email address of the recipient the Bcc code disappears and I have to add Lire la suite

Répondre How-To

1 Mention J'aime

3 Réponses

Solution Acceptée

Crystal_Hopper

Conseiller clé

Février 27, 2025 11:32

Hi Steve, Let me walk you through my email flow and tell me where we differ. I'm using Outlook Online in Edge with the Office365 Hubspot...Lire la suite

briansweat le Février 25, 2025

Links from Sales Extension break the New Outlook

An Outlook or HubSpot update back in November has broken the ability to use Outlook (New) with the HubSpot Sales Extension* after clicking "View in HubSpot" or any app.hubspot.com links in Outlook. It seems that the HubSpot extension is regi Lire la suite

Répondre Sales

2 Mentions J'aime

4 Réponses

DianaGomez

Gestionnaire de communauté

Février 27, 2025 07:26

Hi @briansweat , I was finally able to open the link you shared and watch the video! 🙂 I’ve observed the behavior you mentioned, as ...Lire la suite

NJaramillo5 le Février 18, 2025

Outlook extension not offering option to log most emails on Deals

I've seen several threads about this and still cannot find a solution. The extension consistently allows my team to log emails on the relevant Contact and associated Company, however, in most cases, there is no checkbox option to log the email on Lire la suite

Répondre Connected Email Deals Settings

0 Mention J'aime

1 Réponse

kennedyp

Gestionnaire de communauté

Février 18, 2025 17:43

Hi @NJaramillo5 ! Welcome to the Community-- happy to have you here 😊 Your account has access to HubSpot Support, so I recommend open...Lire la suite

Résolues

Nickthevy le Février 07, 2025

Hubspot Email Add on Logging Out Constantly

Me and my team have been plagued by a reoccuring issue of being logged out of the hubspot add on constantly. What is causing this? Is it new outlook, is my IT security too stringent. Any help would be awesome 🙂

Répondre How-To Professional

0 Mention J'aime

2 Réponses

Solution Acceptée

santosh_mehta

Participant

Février 10, 2025 04:42

Hi, With my experience, when signing in with passkeys, HubSpot logs out every time I restart my laptop or browser. I have experienced this on both...Lire la suite

EGONZALOPALOM le Février 05, 2025

adding company from Hubspot sales extension

hi when creating contacts from Hubspot Sales extension in Outlook we would like to add the company. is there any way we can edit this card? for info, we have disabled the option to assign automatically the company based on contact email domain. th Lire la suite

Répondre Starter

0 Mention J'aime

3 Réponses

PamCotton

Gestionnaire de communauté

Mars 10, 2025 16:25

Hey @EGONZALOPALOM , Unfortunately, adding a company directly through the Outlook Sales extension isn’t currently possible. As a work...Lire la suite

Résolues

PCollier3 le Janvier 30, 2025

seeing calendar

Hi all, This maybe a daft question but im brand new to the world of CRM! I have the application on my phone which is great. On the first page i can see my upcoming scehdule (my calendar from outlook is sync'd and connected). However although Lire la suite

Répondre Starter

0 Mention J'aime

2 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Janvier 30, 2025 06:55

Hi @PCollier3 , As far as I know, and unintuitively, this is not available in all HubSpot subscription tiers in the web app. It would require ...Lire la suite

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