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Outlook Sales Extension

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lcuam on February 25, 2026
Tengo una consulta, uno de mis usuarios no puede conectar su correo empresarial a hubspot, nos indica ue hace falta permisos, pero no se si permisos de hubspot o de microsoft
0 upvote
3 Replies
HubSpot Alumni
March 04, 2026 12:22
Hola @lcuam gracias por responder. Si Soporte indicó que el bloqueo viene de Microsoft y otros usuarios sí pudieron conectar su correo, ent...read more
Solved
TheoAndela on February 24, 2026
Suppose a customer sends an email with an attachment. The email is logged in HubSpot, but the attachment is not saved in the Attachments card at company level. What is the solution for this?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 24, 2026 05:45
Hi @TheoAndela , Can you confirm that attachment logging is enabled? https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-email-...read more
Solved
MartinMoos on February 20, 2026
Hi Hubspot Community. I am really struggling to integrate my Outlook 365 with Hubspot. After having spoken with the Hubbot and after that a real person (sales). I have been redirected to here. We have Outlook365 hosted by Godaddy. Which i suspe read more
2 upvotes
4 Replies
Accepted solution
Most Valuable Member | Platinum Partner
February 20, 2026 16:03
Welcome to the Community @MartinMoos . I'll +1 what @BérangèreL offered here. My additional two cents is this. You have a few basic options when ...read more
Solved
HChapman on February 18, 2026
My colleague is having issues with the Hubspot toolbar, where is slows down the typing in emails, have you had any other issues like this?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 18, 2026 07:06
Hi @HChapman , This is almost always due to either an antivirus software or other browser extensions. Can the colleague check whether the issu...read more
MWeiss7 on February 12, 2026
Is this ever going to be fixed? I've tried going to the web based 365 version, and it still does this. I'll start typing my message and it suddenly jumps to the bottom and removes everything I just typed. That is super fun when it's a long email ch read more
0 upvote
3 Replies
Participant
February 13, 2026 10:11
I've tried everything. Nothing has worked for me
Solved
C_Schrobilgen on January 19, 2026
I've updated the About this Contact card, removed some properties, and added a custom property to assign segments. I tested the section with various contacts, and it's coming up correctly. However, my Outlook sales desktop and online both show sligh read more
1 upvote
4 Replies
Accepted solution
Most Valuable Member | Platinum Partner
January 26, 2026 09:06
Welcome to the Community @C_Schrobilgen ! I'm not the best at the Outlook <> HubSpot integration (I don't think they play well togethe...read more
Solved
BZak on January 15, 2026
I am experiencing an issue with emails that are tracking with a status of Opened immediately after they are sent from Outlook ( in one case, the opened status displayed in my Activity Feed before the sent status was registered ). I am usin read more
0 upvote
7 Replies
Accepted solution
Contributor | Diamond Partner
January 16, 2026 20:36
Oh, I see. I found one more thing that might help resolve this for the classic Outlook - Outlook installed from the Microsoft Store is not compatible...read more
Solved
waite on January 15, 2026
Dear Supporter, We have many users could not login with Microsoft. They could not receive verification code email from HubSpot in Outlook. Member: [email 1], [email 2], [email 3] Please help to unbounce user's email account. For informatio read more
0 upvote
1 Reply
Accepted solution
Recognized Expert
January 15, 2026 04:42
Hi @waite This is a community of volunteers that do not have access to your portal. I see you tagged this as "Enterprise" so I would r...read more
Solved
HZimmerman76 on December 18, 2025
Hello, When I compose a new message in outlook my own e-mail address, plus the the bcc hubspot address will populate. I dont want my own e-mial adress to populate in this field. What could be causing this? unwanted e-mail circled in red
0 upvote
1 Reply
Accepted solution
Member
December 18, 2025 16:36
Hello All, I fixed this issue myself! Please see screenshot below of where to find these
Solved
ABedekar on December 16, 2025
I have been trying to set up HubSpot Sales in my account for many weeks now. This is the message I always get. The Admin has approved me in Azure configurations. I have two accounts, it is causing the problem Moderation note: The read more
0 upvote
2 Replies
Accepted solution
Key Advisor
December 16, 2025 13:47
Hi @ABedekar , this error is frustrating, but the screenshot is actually very telling. The key point is that this message is coming from Microsoft,...read more
Solved
IDA-CLE on December 08, 2025
Hi everyone, I’m hoping to get some advice on an issue we’re currently experiencing with HubSpot Sales when linked through Outlook. Whenever we correspond within an email thread, HubSpot automatically re-uploads the same attachment every time som read more
1 upvote
3 Replies
Accepted solution
Key Advisor
December 15, 2025 14:33
Hi @IDA-CLE , unfortunately you’ve hit a known limitation rather than a misconfiguration. HubSpot treats each logged email reply as a new engagem...read more
Solved
JGarberi on December 04, 2025
buenas tardes, no consigo conectar la bandeja de entgrada de micuenta de outlook 365 a hubspot, porque me dice que ya está conectada con otra cuenta, cuando trato de cambiar la cuenta, me diceque necesito permisos de administardor, cuando en realida read more
0 upvote
2 Replies
Accepted solution
Key Advisor
December 15, 2025 14:54
Hi @JGarberi , this error usually means the Outlook 365 mailbox is already connected to another HubSpot account, not necessarily the one you’re cur...read more
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