Outlook Sales Extension

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sjudson on Dezembro 04, 2023
Hi all, Scott from the HubSpot Product team here. I wanted to create a space for conversation around our sunset of the Microsoft VSTO email extension. The tl;dr for why we’re sunsetting this is that Microsoft has moved away from the VSTO a Leia mais
2 avaliações positivas
0 Respostas
sjudson on Dezembro 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais
0 avaliações positivas
0 Respostas
CregoR on Novembro 23, 2023
I'm getting email bounced due to spam filters giving this error. Any help appreciated. SMTP error from remote mail server after end of data: 550 A URL in this email (na1 . hs-salescrm-engage . com) is listed on https://spamrl.com/ . Pl Leia mais
0 avaliações positivas
2 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Novembro 27, 2023 08:49
Hi @CregoR and welcome to the HubSpot Community. It looks to me like the email you're trying to send is being blocked by the recipient's mai...Leia mais
MJahanshahi on Novembro 17, 2023
Hi all, I have verified my SPF records are correct however when sending outbound mail with Hubspot they are undeliverable and when sending with the outlook app they are not being tracked. Microsoft says that its up to me/hubspot to get the p Leia mais
0 avaliações positivas
2 Respostas
Dezembro 01, 2023 14:59
Hi! So two things: 1) HubSpot has not provided me any IP to provide to Microsoft to remove the spam filter 2) I am no longer a trial tenant, and ...Leia mais
SKrauland on Novembro 17, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e Leia mais
0 avaliações positivas
3 Respostas
Gerente da Comunidade
Novembro 20, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....Leia mais
EDMaster on Novembro 16, 2023
Our company migrated from Google to 365. With Gmail, we would be able to create a task while composing an email to follow up in a few days by default. I'm not seeing the same feature in Outlook. Is that by design, or am I missing something?
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Novembro 17, 2023 06:28
Hi @EDMaster , Thank you for reaching out to the Community! You should be able to create tasks from the contact profile in the HubSpot Sal...Leia mais
ECapehart on Novembro 15, 2023
Hello, I hope this is the right place. The company I work with uses Hubspot CRM and has the add-in on their Outlook application. Recently we have noticed that when they have Hubspot opened and are replying to a client's email, the body of the email Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Gerente da Comunidade
Novembro 15, 2023 16:29
Hello @ECapehart thank you for posting in our Community! Currently what is happening is that the O365 add-in can cause a refresh in your composin...Leia mais
ozzge on Novembro 14, 2023
We have been using the integration however more than a week 5 of my team members cannot integrate both calender and email... Nothing changed on our side, but constantly seeing this message
0 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque
Novembro 14, 2023 07:34
Can you check what is suggeted in this post: https://community.hubspot.com/t5/Outlook-Sales-Extension/Unable-to-successfully-connect-email/td-p/8516...Leia mais
Skatoaster on Novembro 13, 2023
Our team uses Microsoft 365 and I've had the extension installed for many years without fail. Last week the extension started malfunctioning to the point that it's unusable and I've had to remove it completely which is bad news. With the extent Leia mais
1 avaliações positivas
4 Respostas
Novembro 16, 2023 09:54
Hi @Skatoaster , Just made a Windows update and the extension problem is gone. I tried updating before but it didn't help so check if the recent...Leia mais
GFox6 on Novembro 07, 2023
I am unable to see emails in deals, however you can see emails in your contacts. Outlook is showing you that my account is not connected to HubSpot, however I am able to see that emails are connecting to contacts. Anyone else have this pro Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Novembro 07, 2023 23:30
Hi @GFox6 , Are all emails logged to contacts or just some? If you're not using the HubSpot sales extension for Outlook and if Outlook is your...Leia mais
RemyS on Novembro 07, 2023
Hi all, I am launching my own business, and chose hubspot as my CRM, as for now the free version seem to be enough for my needs (I barely used it so far so can't really judge yet, and if need more maybe I'll upgrade), and I liked the sales add o Leia mais
0 avaliações positivas
5 Respostas
Conselheiro(a) de destaque
Novembro 08, 2023 07:39
@RemyS wrote: But if I use a web based version of outlook, I can't use hubspot sales no? I would really like to be able to have all my ema...Leia mais
VPolonis on Novembro 07, 2023
Hello, We've been having this issue for the past week. When the HubSpot Sales window is open and we start writing, the cursor immediately starts jumping around the email making it impossible to write. When the window is closed there are no issu Leia mais
2 avaliações positivas
11 Respostas
Novembro 27, 2023 11:22
I'm having this same issue as well. Not sure how to update windows or the plugin to see if I have the current version. Also, I'm using mac.
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