Outlook Sales Extension

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CregoR on November 23, 2023
I'm getting email bounced due to spam filters giving this error. Any help appreciated. SMTP error from remote mail server after end of data: 550 A URL in this email (na1 . hs-salescrm-engage . com) is listed on https://spamrl.com/ . Pl read more
0 upvote
2 Replies
Most Valuable Member | Elite Partner
November 27, 2023 08:49
Hi @CregoR and welcome to the HubSpot Community. It looks to me like the email you're trying to send is being blocked by the recipient's mai...read more
MJahanshahi on November 17, 2023
Hi all, I have verified my SPF records are correct however when sending outbound mail with Hubspot they are undeliverable and when sending with the outlook app they are not being tracked. Microsoft says that its up to me/hubspot to get the p read more
0 upvote
1 Reply
HubSpot Moderator
November 20, 2023 10:22
Hi @MJahanshahi , Thanks for reaching out! Happy to help here. 🙂 It sounds like you may have spoken to someone on our Sales team as free users ...read more
SKrauland on November 17, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e read more
0 upvote
3 Replies
Community Manager
November 20, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....read more
EDMaster on November 16, 2023
Our company migrated from Google to 365. With Gmail, we would be able to create a task while composing an email to follow up in a few days by default. I'm not seeing the same feature in Outlook. Is that by design, or am I missing something?
0 upvote
1 Reply
Community Manager
November 17, 2023 06:28
Hi @EDMaster , Thank you for reaching out to the Community! You should be able to create tasks from the contact profile in the HubSpot Sal...read more
ECapehart on November 15, 2023
Hello, I hope this is the right place. The company I work with uses Hubspot CRM and has the add-in on their Outlook application. Recently we have noticed that when they have Hubspot opened and are replying to a client's email, the body of the email read more
0 upvote
3 Replies
Community Manager
November 21, 2023 15:08
Hey @DKahlon If you are still unable to log in after following these steps, I would recommend connecting with HubSpot Technical Support ,...read more
ozzge on November 14, 2023
We have been using the integration however more than a week 5 of my team members cannot integrate both calender and email... Nothing changed on our side, but constantly seeing this message
0 upvote
1 Reply
Accepted Solution
Key Advisor
November 14, 2023 07:34
Can you check what is suggeted in this post: https://community.hubspot.com/t5/Outlook-Sales-Extension/Unable-to-successfully-connect-email/td-p/8516...read more
Skatoaster on November 13, 2023
Our team uses Microsoft 365 and I've had the extension installed for many years without fail. Last week the extension started malfunctioning to the point that it's unusable and I've had to remove it completely which is bad news. With the extent read more
1 upvote
4 Replies
November 16, 2023 09:54
Hi @Skatoaster , Just made a Windows update and the extension problem is gone. I tried updating before but it didn't help so check if the recent...read more
GFox6 on November 07, 2023
I am unable to see emails in deals, however you can see emails in your contacts. Outlook is showing you that my account is not connected to HubSpot, however I am able to see that emails are connecting to contacts. Anyone else have this pro read more
0 upvote
1 Reply
Hall of Famer | Partner
November 07, 2023 23:30
Hi @GFox6 , Are all emails logged to contacts or just some? If you're not using the HubSpot sales extension for Outlook and if Outlook is your...read more
RemyS on November 07, 2023
Hi all, I am launching my own business, and chose hubspot as my CRM, as for now the free version seem to be enough for my needs (I barely used it so far so can't really judge yet, and if need more maybe I'll upgrade), and I liked the sales add o read more
0 upvote
5 Replies
Key Advisor
November 08, 2023 07:39
@RemyS wrote: But if I use a web based version of outlook, I can't use hubspot sales no? I would really like to be able to have all my ema...read more
VPolonis on November 07, 2023
Hello, We've been having this issue for the past week. When the HubSpot Sales window is open and we start writing, the cursor immediately starts jumping around the email making it impossible to write. When the window is closed there are no issu read more
11 Replies
November 27, 2023 11:22
I'm having this same issue as well. Not sure how to update windows or the plugin to see if I have the current version. Also, I'm using mac.
wataam on November 06, 2023
Hi, we've connected our Exchange mailbox to HubSpot. First, via HubSpot's settings. Then, via the Microsoft Exchange desktop app by installing the HubSpot Sales extension. We thought we'd be able to see the history of e-mail exchanges in our contact read more
1 upvote
3 Replies
Participant | Gold Partner
November 07, 2023 12:14
Hi @YLeBorgne thanks for the reply. Amazing, I'm currently checking the thread that you shared, thanks!!
nickelnext on November 03, 2023
After logging in from here I click login, and after selecting the office365 (Microsoft) login, the menu stays the same, and it does not reflect the actual log in of the user. In the console a bunch of errors show up Looks read more
1 upvote
4 Replies
November 28, 2023 16:00
Same issue here on 5 laptops. 4 of them eventually got through (after days of clicking, reinstalling, deleting, etc). The 5th one really won't go. R...read more
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