Outlook Sales Extension

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FatFriday 3月 01日, 2024
Hey Everybody We're using the sales tools plugin for Outlook Desktop but it never gets past the spinning blue circle at the top. The 365 web version works fine, no problems. Its not just one user, its everybody Pointers please Thanks D 続きを読む
0 いいね!
2 コメント
Accepted Solution
殿堂入り | Solutions Partner
3月 01日, 2024 10:57
Hi @FatFriday , HubSpot is ending support for that add-in due to changes by Microsoft. That's probably the reason: https://community.hubspot....続きを読む
PBoyd 2月 29日, 2024
When creating a contact from within the Outlook sales side panel, it doesn't seem to prompt you to apply the phone number formatting (+44 (0) ); apparently it does in the Google sidebar... does anyone else's Outlook do this also? Using O365 outlook 続きを読む
0 いいね!
1 コメント
3月 01日, 2024 05:53
Hi @PBoyd , Thank you for reaching out to the Community! To better understand and diagnose the issue with phone number formatting in the...続きを読む
ESlater 2月 28日, 2024
Hi there, our business is looking for an email signature generator in Outlook to enable us to standardise our email signatures across the business. We tried Exclaimer but it wasn't possible to make this work with HubSpot the way we needed it to - to 続きを読む
1 いいね!
2 コメント
ソートリーダー | Gold Partner
3月 01日, 2024 03:53
Hey @ESlater I'd totally recommend the signature generation tool that Diana shared from HubSpot. Each team member can create their own signatu...続きを読む
FatFriday 2月 27日, 2024
Hi The app is installed OK for us all but the icon doesn't show up in Outlook on the Web for us to open. Thanks Daren
1 いいね!
12 コメント
Accepted Solution
2月 27日, 2024 11:27
I found it....!!!!
mrfixit 2月 27日, 2024
Hi I have Outlook 365 extension installed and setup on my Outlook (new) client. The sidebar is active whenever I send, or reply to an email and the emails are captured into Hubspot, but if I exit Outlook and start it again, I have to login to the 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
2月 27日, 2024 03:29
Hi @mrfixit , Yes, this is expected behavior. The sales extension does not automatically log incoming emails, only your sent emails and replie...続きを読む
CWilliams70 2月 26日, 2024
One of the users in my organization has been logging emails manually using the BCC address (not the Outlook integration). I have confirmed he is using the correct email address, yet his emails are not being logged to either the contact or company, h 続きを読む
1 いいね!
2 コメント
ソートリーダー | Gold Partner
2月 27日, 2024 11:41
Hey @CWilliams70 So maybe there is a problem on how the HTML is built up in your external email. This might be consider as spam for HubSpot. ...続きを読む
Sophiep1 2月 20日, 2024
I've had to switch over to the (new) outlook app, and emails are not tracking. I've made sure I downloaded the correct plugin that is running in my outlook I can see that but it just doesn't populate with the BCC tracking address and I can't fig 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
2月 20日, 2024 05:01
@Sophiep1 did you follow these steps? https://knowledge.hubspot.com/connected-email/how-to-install-hubspot-sales#install-the-add-in-individually ...続きを読む
KGregg 2月 13日, 2024
When scheduling Microsoft Teams Meetings through HubSpot on the Contact Timeline, the meeting invite sends to the invitees only as a link, without the Meeting ID, Passcode etc., that usually sends when scheduling through Teams directly. Has anyone e 続きを読む
1 いいね!
5 コメント
Accepted Solution
最優秀メンバー | Diamond Partner
2月 13日, 2024 10:45
Thanks for the additional context @KFogarty , the screenshot is really helpful. The yes, maybe, no options at the top of your email shown in t...続きを読む
WAumayr 2月 02日, 2024
How to deal with multiple Outlook365 accounts and extension should be working for a secondary account only! currently the add in works only if the account the extension is installed with is the primary account of my outlook365
0 いいね!
6 コメント
2月 14日, 2024 17:06
No real helpful answer from the HubSpot community so far! New outlook addin only works for primary mailboxes!
HunterHawley 1月 31日, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. 続きを読む
0 いいね!
2 コメント
2月 01日, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...続きを読む
cmepaiva 1月 21日, 2024
I don't want to know how to adjust email reminders, as I've seen countless posts about that. This question is regarding my own calendar alerts/reminders, not the email reminder that the client receives. I prefer my personal calend 続きを読む
0 いいね!
2 コメント
Accepted Solution
最優秀メンバー | Diamond Partner
1月 21日, 2024 19:09
Hi @cmepaiva I've checked the individual meeting settings and the global meeting settings and couldn't find an option to change the default notifi...続きを読む
teresedawn 1月 18日, 2024
I am using the HS add-in on outlook for Mac (version 16.81). It was working fine earlier today, but suddenly get the notification: Tracking turned off. Unable to add tracking to your email. This is most likely due to a conflict with another add-i 続きを読む
3 いいね!
3 コメント
Accepted Solution
1月 18日, 2024 20:54
I'm running into the same problem on my Macbook. The answer I got from support it quoted below. I will tell you my quick fix has been to use outl...続きを読む



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