I am new to hubspot and having issues with email integration and logging. I am using outlook and have just upgraded my mail box to an exchange. I have added this email account to my 'personal email' section within hubspot. When I send emails from th read more

Hi, I'm SuperAdmin in this account, and I have a problem with the user's email. The user is looking at her emails in Outlook web. New i ncoming emails are not tracked, therefore are not visible nor registered in HubSpot. With outgoing mails, read more

I track emails with the Hubspot plugin for Outlook. Recently - As in the past week or so - when I send an email, I receive an immediate 'email opened' notification. This is not opened by the recipient - I did a quick test and sent a mail to my p read more

I've added the Outlook Mac sales extension OK, but it keeps logging out and won't seem to stay logged in.

Hi, Outlook Mac (16.72.3) add-in won't stay signed in. It seems to log out at least once a day and it's a real pain having to log in all the time. Is this normal? Thanks Ben

Two of our company's users are finding their Outlook PC apps are randomly disconnecting them from HS. Now, one of them gets an error message stating that there is a problem saving the associations.

Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel read more

We have an employee using a Mac computer, using outlook app, and we are struggling installing the HubSpot add-in. Any thoughts?

Have tried all options in here - but the ''Remove'' option is greyed out? Any ideas? Plus, it states Admind Managed - when I am the Admin? Any ideas or thoughts would be real useful. Many thanks Anthony

I use the Hubspot sales add-in and there are a number of issues with it. First, even though I always specify 'remember me', the password always has to be re-entered. Also, within the last few days it keeps logging out of hubspot so that for ever read more

I have had Hubspot sales for several years (locally on my computer) and mostly use if for email tracking. Recently, an issue surfaced that the application was no longer in Outlook ribbon. Tried to reinstall but then get a message that there is an read more

Hi! I have 5 email addresses in the desktop version of Outlook. I have the HubSpot desktop sales integration installed so whenever I send an email from Outlook it syncs to the relevant HubSpot account...or creates a new contact. Problem is t read more