I've used Hubspot for a few years now. Here's my scenario: Draft email in outlook (desktop app, up to date) Body of email contains a bulleted list (like the one I'm typing now) After email is ready, click hubspot extension to record in HubSpot read more

Hi there, We have just migrated to Microsoft suite for our group of companies. We have 2 separate businesses, therefore most employees have 2 separate email addresses and we run 2 separate Hubspot CRMs. My question is; is there a way to set read more

I have a new outlook email I am trying to set up but with HS that continues to fail and give the error: "This app cookie doesn't have the connected-email-inbox-access scope to create personal inbox" For reference I'm using latest Mac iOS (which I read more

Hello, I have exactly this problem (see link below), but there was no solution presented. https://community.hubspot.com/t5/CMS-Development/quot-hubspot-for-windows-quot-icon-on-desktop/m-p/218850/thread-id/9974 Quite annoying as it is read more

Hi. Can I have some tips on how to reconnect my sales and service inboxes please? When I try and reconnect them, I get an error message saying 'Something went wrong'. Not sure if it's a 365 issue, or a Hubspot issue. Thanks in advance read more

I'm unable to clone an email. The "clone" doesn't come up after hovering over the email.

Recently stared using Conditional Logics for the Create New Deal pane. Works fine and is almost as good as you would like it to be. 😉 Our core sales team are using the HubSpot Sales outlook add-in, where you also can create Deals directly from w read more

Hello, I have an employee that is having issues with the hubspot addin for Outlook windows full client. He has tried to uninstall and reinstall several times. When he opens a new email and clicks on the hubspot addin it asks him to connect read more

Hello, I try to connect my Outlook inbox with Hubspot so I can write and send emails right in Hubspot but I get an error: " Sorry. HubSpot couldn't connect to your inbox. Please reconnect your email account. This app cookie doesn't hav read more

For the last few day, I've been getting very irritating bugs with the Outlook Sales Add-in. When creating a new email or responding to an existing chain, once the addin loads it jumps to the body, deletes anything already typed, and changes my f read more

Hi! With HubSpot Sales plugin, with each email in Outlook I have the option to add this conversation to contact, company, transaction etc. in HubSpot CRM. But the mail I want to add is only visible when I go into this specific email address and read more

Hello All, I use the free version currently to test ROI of taking the next steps, it was working brilliantly now email tracking is failing due to security software but my IT have said this isnt from us? When I review the email it is logged b read more