Outlook Sales Extension

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sjudson on Dezembro 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais
13 avaliações positivas
0 Respostas
SauceBoss on Outubro 10, 2024
Starting with history that may be helpful to others. My question is at the end of this post. 😀 I just finished helping a client switch back to "Old Outlook" because the sales extension is not working with the "New Outlook" but in that proces Leia mais
0 avaliações positivas
0 Respostas
Steve1985 on Outubro 07, 2024
Hi - I previously used Hubspot with an Outlook integration and it worked fine. It's been a few years since I've used this Hubspot/Outlook combo and from what I read online, this extension doesn't work with the new Outlook. However, there is a new Leia mais
1 avaliações positivas
2 Respostas
Gerente da Comunidade
Outubro 07, 2024 17:07
Hi @Steve1985 ! Welcome to the Community-- happy to have you here 😊 At this time, it is suggested to use the HubSpot Sales Office 365 ...Leia mais
Veraxis on Setembro 13, 2024
Hi Relatively new to HS but enjoying it so far. We have O365 Business Standard accounts and we're struggling to get the email integration/tracking to work though. Our inboxes are connected and we've installed the O365 add-in but 1. It doe Leia mais
0 avaliações positivas
2 Respostas
Membro
Setembro 29, 2024 14:03
We have same problem on couple of PC, we downloaded latest version of outlook and that version does not even see/recognise that hunspot sales is inst...Leia mais
Solucionado
AReitz on Setembro 12, 2024
if I send an email to customer he get the follow message nyname <outlook_xyz@outlook.com>; im Auftrag von; mynamez <info@xyz.de> Where xyz for sure is my name or my domain. But why I get also an outlook name here? I want to use Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Top colaborador(a) | Parceiro Platinum
Setembro 17, 2024 15:22
Hi Andreas, I have never heard of this before but I had a quick scan through the community and it seems like someone else has run into a similar i...Leia mais
Dramons on Setembro 04, 2024
Dear community, when trying to create a new contact in Hubspot by using the Outlook Sales Hub Extension (desktop version) and filling in all contact information, the information is not carried over into the CRM contact entry. Only the email addr Leia mais
0 avaliações positivas
2 Respostas
Participante
Setembro 05, 2024 11:03
Hi @KhushbooRevOps , thank you for the quick reply. I tried these, however, it does not seem to work. I do not know where i can modify these s...Leia mais
Solucionado
Antonimo on Setembro 02, 2024
HubSpot Sales have advised using the HubSpot Sales add-in for Office 365 add-in for tracking e-mails in Outlook for Desktop in Windows. It is set up and works fine, but every time I start Outlook I have to login again.
0 avaliações positivas
8 Respostas
Solução Aceita
Membro do Hall da Fama
Setembro 02, 2024 08:25
@Antonimo I've seen this pop-up a few times here in the community and can only imagine how frustrating it is to have to login over and again. Based...Leia mais
Solucionado
IHorman3 on Agosto 28, 2024
I use lots of different software, they all have a login process, but by and large I only have to login when I restart my browser, and even then Chrome remembers my credentials so it's very quick. Why is it, then, that I have to manually enter my Leia mais
1 avaliações positivas
3 Respostas
Solução Aceita
Autoridade no assunto | Parceiro Platinum
Agosto 29, 2024 05:26
hi @IHorman3 in general when you have settled the 2FA you don't have to login every time but I'd strongly suggest that you can provide @Béran...Leia mais
Solucionado
LawP on Agosto 28, 2024
I am trying to block my IP address from tracking email opens/clicks, but my IP address is constantly changing. Every few days I have to go to settings to update " Manage blocked IP addresses". I am using the Outlook plugin. Is there anyway to fix Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Participante | Parceiro
Agosto 29, 2024 10:56
Hi @LawP , If your dynamic IP is within a specific range, you can exclude the whole range from being tracked. You can access it from Conte...Leia mais
Solucionado
DMB on Agosto 13, 2024
With Hubspot's Outlook add-in, a contact including first and last name, company and email could previously be transferred to Hubspot when sending an email in Outlook. Now only the email and company are transferred. The system no longer seems to auto Leia mais
2 avaliações positivas
8 Respostas
Solução Aceita
Especialista reconhecido(a) | Parceiro Diamante
Agosto 16, 2024 16:38
Hi @MScaramastra and @nkerns1025 and thanks for the tag @kennedyp , If you're using this online and not in the desktop plugin. I'd start ...Leia mais
Solucionado
RKlimek on Agosto 13, 2024
Hi there, I can't seem to connect my inbox to hubspot via the Hubspot Sales extension. I tried both via desktop and online and it doesn't work. The issue is nothing to do with the extension or outlook version. Both are fine because I managed to Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Colaborador(a)
Agosto 14, 2024 00:43
Hi @RKlimek , Check your email settings and see if something preventing it to connect with HubSpot. After disconnecting, clear cache and cookies an...Leia mais
Solucionado
Albus_Bui on Agosto 12, 2024
Hi Experts, Currently, I have received a case reported by our sales team which I was not able to find a relevant Knowledge base to refer to.. The case is summarized as follows: - We have Outlook calendar synced with HubSpot - Sales marked Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Participante de valor | Parceiro Elite
Setembro 03, 2024 15:29
Hey there @Albus_Bui . I'm in agreement with @PamCotton here. It could be a settings issue. I've also seen it where, when you "create meeti...Leia mais
SauravRoy on Agosto 07, 2024
Hello all, Is it possible to log all incoming and outgoing emails to HubSpot at an organisation level from the Microsoft 356 admin?
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Agosto 08, 2024 09:45
Hey @SauravRoy , thank you for posting in our Community! Currently, logging all emails at an organization level from Microsoft 365 directly ...Leia mais
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