Summary
Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais
Starting with history that may be helpful to others. My question is at the end of this post. 😀 I just finished helping a client switch back to "Old Outlook" because the sales extension is not working with the "New Outlook" but in that proces Leia mais
Hi - I previously used Hubspot with an Outlook integration and it worked fine. It's been a few years since I've used this Hubspot/Outlook combo and from what I read online, this extension doesn't work with the new Outlook. However, there is a new Leia mais
Hi Relatively new to HS but enjoying it so far. We have O365 Business Standard accounts and we're struggling to get the email integration/tracking to work though. Our inboxes are connected and we've installed the O365 add-in but 1. It doe Leia mais
We have same problem on couple of PC, we downloaded latest version of outlook and that version does not even see/recognise that hunspot sales is inst...Leia mais
if I send an email to customer he get the follow message nyname <outlook_xyz@outlook.com>; im Auftrag von; mynamez <info@xyz.de> Where xyz for sure is my name or my domain. But why I get also an outlook name here? I want to use Leia mais
Hi Andreas,
I have never heard of this before but I had a quick scan through the community and it seems like someone else has run into a similar i...Leia mais
Dear community, when trying to create a new contact in Hubspot by using the Outlook Sales Hub Extension (desktop version) and filling in all contact information, the information is not carried over into the CRM contact entry. Only the email addr Leia mais
Hi @KhushbooRevOps , thank you for the quick reply. I tried these, however, it does not seem to work. I do not know where i can modify these s...Leia mais
HubSpot Sales have advised using the HubSpot Sales add-in for Office 365 add-in for tracking e-mails in Outlook for Desktop in Windows. It is set up and works fine, but every time I start Outlook I have to login again.
@Antonimo I've seen this pop-up a few times here in the community and can only imagine how frustrating it is to have to login over and again. Based...Leia mais
I use lots of different software, they all have a login process, but by and large I only have to login when I restart my browser, and even then Chrome remembers my credentials so it's very quick. Why is it, then, that I have to manually enter my Leia mais
hi @IHorman3
in general when you have settled the 2FA you don't have to login every time
but I'd strongly suggest that you can provide @Béran...Leia mais
I am trying to block my IP address from tracking email opens/clicks, but my IP address is constantly changing. Every few days I have to go to settings to update " Manage blocked IP addresses". I am using the Outlook plugin. Is there anyway to fix Leia mais
With Hubspot's Outlook add-in, a contact including first and last name, company and email could previously be transferred to Hubspot when sending an email in Outlook. Now only the email and company are transferred. The system no longer seems to auto Leia mais
Hi there, I can't seem to connect my inbox to hubspot via the Hubspot Sales extension. I tried both via desktop and online and it doesn't work. The issue is nothing to do with the extension or outlook version. Both are fine because I managed to Leia mais
Hi @RKlimek , Check your email settings and see if something preventing it to connect with HubSpot. After disconnecting, clear cache and cookies an...Leia mais
Hi Experts, Currently, I have received a case reported by our sales team which I was not able to find a relevant Knowledge base to refer to.. The case is summarized as follows: - We have Outlook calendar synced with HubSpot - Sales marked Leia mais
Hey there @Albus_Bui . I'm in agreement with @PamCotton here. It could be a settings issue.
I've also seen it where, when you "create meeti...Leia mais
Hey @SauravRoy , thank you for posting in our Community!
Currently, logging all emails at an organization level from Microsoft 365 directly ...Leia mais