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sjudson on Dezembro 04, 2023
Ending Development for HubSpot's VSTO Sales Add-In
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais
Responder Announcement
15 avaliações positivas
0 Respostas
Solucionado
Ldennis23 on Novembro 22, 2024
Emails not sending/Sending Limit?
All my emails sent through HubSpot are undeliverable. Sales told me it's because I've exceeded some kind of email limit. Is this a new rule in Outlook? I've never heard of daily limits before, and I've sent over 50 emails a day using other CRM plat Leia mais
Responder Connected Email
0 avaliações positivas
1 Respostas
Solução Aceita
kennedyp
Gerente da Comunidade
Novembro 22, 2024 17:00
Hey @Ldennis23 ! Thanks for your post. HubSpot does have rolling daily sending limits for connected emails based on email provider limits...Leia mais
Solucionado
JSchleich on Novembro 22, 2024
Outlook Plug In Reminder Function
It appears that the reminder function has been removed from the Outlook plug in. Whhhhhhhhhhhhhhyyyyyyyyyy? It was easily my favorite thing about the whole platform. You could quickly add a to-do reminder to check back with a client within Outloo Leia mais
Responder Professional
0 avaliações positivas
1 Respostas
Solução Aceita
karstenkoehler
Membro do Hall da Fama | Parceiro
Novembro 22, 2024 10:44
Hi @JSchleich , I don't know about this feature exactly but this potentially has to do with the following: https://knowledge.hubspot.com/conn...Leia mais
MWILLAERT on Novembro 21, 2024
Outlook Extension well configured but no emails are consigned at contact record level
I have well connected my personnal account I have well setup the Outlook extension + chrome extension as I can see contact info in the right bar when I'm redacting an email? I'm receiving notifications on my phone that these emails have Leia mais
Responder Connected Email
0 avaliações positivas
1 Respostas
kennedyp
Gerente da Comunidade
Novembro 21, 2024 15:29
Hi @MWILLAERT ! Welcome to the Community-- happy to have you here 😊 From what I understand, your Outlook extension is configured as expec...Leia mais
Solucionado
amarjits on Novembro 21, 2024
Having problem connecting Sales Addon
I am facing a strange problem that's not reported by anyone else as far as i can check: "The app cookie does not have the connected-email-inbox-access scope to create personal inbox" Also, the "Connect Personal Email" is grayed out in the Leia mais
Responder FREE
0 avaliações positivas
1 Respostas
Solução Aceita
PamCotton
Gerente da Comunidade
Novembro 21, 2024 11:12
Hey @amarjits , thank you for posting our Community. The error you’re seeing usually points to missing permissions or settings. Please ensur...Leia mais
Solucionado
Thomas_Oreskov on Novembro 15, 2024
HubSpot Sales App - Sales Tools
I am having problems with the HubSpot Sales app. App is installed om Outlook (classic) on Windows 11 computers. Right now it is working on my own computer as you can see in the picture. On my computer both A, B and C is shown. However in my coll Leia mais
Responder Starter
0 avaliações positivas
7 Respostas
Solução Aceita
Josh
Especialista reconhecido(a) | Parceiro Diamante
Novembro 15, 2024 10:26
Hi @Thomas_Oreskov , I'm not sure what B is in your screenshot. I would double-check that they installed the correct extension. They s...Leia mais
Solucionado
LRumney on Novembro 15, 2024
Syncing Historic Outlook Emails & Contacts to Hubspot
Hi, I have just installed Hubspot and it seems to have changed since I used it a few years ago. I have connected both my Outlook and Hubspot but they are not automatically syncing. I am having to go through each email individually and 'add Leia mais
Responder FREE
0 avaliações positivas
2 Respostas
Solução Aceita
karstenkoehler
Membro do Hall da Fama | Parceiro
Novembro 15, 2024 07:23
Hi @LRumney , There are different ways of connecting and different integrations. Can you confirm that you followed these steps? https://knowl...Leia mais
Solucionado
JonAnd on Novembro 13, 2024
New Outlook do not show deals
Hi, Plugin to Outlook Desktop fails over and over - and I guess you are moving forward to New Outlook. I got the App connected to New Outlook and can Create contact, track email and Log. But option to connect mail to a Deal do not exist. Ques Leia mais
Responder Connected Email
0 avaliações positivas
2 Respostas
Solução Aceita
PamCotton
Gerente da Comunidade
Novembro 13, 2024 16:47
Hey @JonAnd , thank you for reaching out! Currently, the New Outlook version doesn’t support connecting emails to deals in HubSpot, so this ...Leia mais
Solucionado
SaraRuiz87 on Novembro 06, 2024
Integration with Outlook for Mac
Hello, I have a client that can´t finish well integration with outlook for Mac. Her version of Outlook is 16.90.2 The problem is that when trying to send an email from hubspot, it doesnt work. The emails does not get launched. Do you know how Leia mais
Responder FREE
0 avaliações positivas
4 Respostas
Solução Aceita
TomM2
Autoridade no assunto | Parceiro Platinum
Novembro 11, 2024 05:40
Hey @SaraRuiz87 yes once your email is connected you can send emails from this address through the contact record within HubSpot and it will be log...Leia mais
Solucionado
DCampbell35 on Novembro 06, 2024
Can't get add in to work on Outlook on Mac
I am trying to install the hub spot add in to Outlook on my Mac. The install seems to happen but there is now Hubspot icon appearing on my tool bar. I have 365 business but believe that my outlook is a MSI install. Do I need click to run install - I Leia mais
Responder FREE
2 avaliações positivas
2 Respostas
Solução Aceita
TomM2
Autoridade no assunto | Parceiro Platinum
Novembro 06, 2024 11:57
Hey @DCampbell35 HubSpot's desktop add-in doesn't support mac. You need to install the office 365 add-in on your office 365 account, there's a bit ...Leia mais
CThiele on Novembro 05, 2024
Coefficient exports custom object pipline stages as numbers instead of the name
Hello, Currently, we are trying to implement the Coefficient Add-In to connect HubSpot with Excel. In the past, we exported all the data directly from HubSpot, and it worked as intended. Now, we want to use Coefficient to automate this process. Unf Leia mais
Responder Integrations
0 avaliações positivas
2 Respostas
Keegan4123
Membro
Novembro 08, 2024 19:47
Just adding this integratiion to our stack now. Had a minor issue and their internal support chat was very helpful and fast. Have you reached out?
DAngeletti on Novembro 04, 2024
HubSpot Sales for Outlook tracking ALL Outlook actions?
I've noticed I'm receiving alerts when someone opens an email I sent them from my personal email account, despite NOT registering my personal email address in HubSpot. Any easy cures out there?
Responder FREE
0 avaliações positivas
1 Respostas
BérangèreL
Gerente da Comunidade
Novembro 05, 2024 05:10
Hi @DAngeletti and welcome, we are delighted to have you here! Thanks for asking the Community! I understand that you don't want to track all e...Leia mais
Solucionado
DarrenSimons on Outubro 31, 2024
Okta SSO integration issues with Outlook add-in
We are running into an issue with two factor authentication for our Hubspot Outlook add-in and I wondered if anyone else has seen similar, or has some suggested workarounds. Our corporate setup is to use Okta 2FA and I have been able to set this Leia mais
Responder Admin Best Practices Integrations Workaround
1 avaliações positivas
3 Respostas
Solução Aceita
DarrenSimons
Participante
Outubro 31, 2024 18:35
Thanks @PamCotton . I have found another workaround which partly works, which is to to force Microsoft logon on signing in. This seems to work for...Leia mais
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