O JavaScript deve estar instalado e ativado para usar estes fóruns. Seu navegador parece ter o JavaScript desativado ou não oferece suporte a JavaScript. Consulte o arquivo de ajuda de seu navegador para saber como ativar o JavaScript.

Outlook Sales Extension

Pesquise soluções em Outlook Sales Extension ou faça uma pergunta

sjudson on Dezembro 04, 2023

Ending Development for HubSpot's VSTO Sales Add-In

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais

Responder Announcement

12 avaliações positivas

0 Respostas

Dramons on Setembro 04, 2024

Sales Extension not carrying over contact details into Hubspot (only email adress)

Dear community, when trying to create a new contact in Hubspot by using the Outlook Sales Hub Extension (desktop version) and filling in all contact information, the information is not carried over into the CRM contact entry. Only the email addr Leia mais

Responder Contacts

0 avaliações positivas

2 Respostas

Dramons

Participante

Setembro 05, 2024 11:03

Hi @KhushbooRevOps , thank you for the quick reply. I tried these, however, it does not seem to work. I do not know where i can modify these s...Leia mais

Solucionado

Antonimo on Setembro 02, 2024

Required to Login Every time using HubSpot Sales add-in for Office 365

HubSpot Sales have advised using the HubSpot Sales add-in for Office 365 add-in for tracking e-mails in Outlook for Desktop in Windows. It is set up and works fine, but every time I start Outlook I have to login again.

Responder CRM Getting Started Integrations

0 avaliações positivas

8 Respostas

Solução Aceita

Jnix284

Membro do Hall da Fama

Setembro 02, 2024 08:25

@Antonimo I've seen this pop-up a few times here in the community and can only imagine how frustrating it is to have to login over and again. Based...Leia mais

Solucionado

IHorman3 on Agosto 28, 2024

Having to log in *twice* every day - so annoying

I use lots of different software, they all have a login process, but by and large I only have to login when I restart my browser, and even then Chrome remembers my credentials so it's very quick. Why is it, then, that I have to manually enter my Leia mais

Responder Connected Email

1 avaliações positivas

3 Respostas

Solução Aceita

Lucila-Andimol

Autoridade no assunto | Parceiro Platinum

Agosto 29, 2024 05:26

hi @IHorman3 in general when you have settled the 2FA you don't have to login every time but I'd strongly suggest that you can provide @Béran...Leia mais

Solucionado

LawP on Agosto 28, 2024

Don't track email opens or clicks from specific IP addresses

I am trying to block my IP address from tracking email opens/clicks, but my IP address is constantly changing. Every few days I have to go to settings to update " Manage blocked IP addresses". I am using the Outlook plugin. Is there anyway to fix Leia mais

Responder Starter

0 avaliações positivas

4 Respostas

Solução Aceita

GiantFocal

Participante | Parceiro

Agosto 29, 2024 10:56

Hi @LawP , If your dynamic IP is within a specific range, you can exclude the whole range from being tracked. You can access it from Conte...Leia mais

Solucionado

DMB on Agosto 13, 2024

Fill in Contact "Name" and "Surname" when contact is added via Outlook Add-in

With Hubspot's Outlook add-in, a contact including first and last name, company and email could previously be transferred to Hubspot when sending an email in Outlook. Now only the email and company are transferred. The system no longer seems to auto Leia mais

Responder Starter

2 avaliações positivas

8 Respostas

Solução Aceita

trevordjones

Especialista reconhecido(a) | Parceiro Diamante

Agosto 16, 2024 16:38

Hi @MScaramastra and @nkerns1025 and thanks for the tag @kennedyp , If you're using this online and not in the desktop plugin. I'd start ...Leia mais

Solucionado

RKlimek on Agosto 13, 2024

Can't connect my inbox to hubspot

Hi there, I can't seem to connect my inbox to hubspot via the Hubspot Sales extension. I tried both via desktop and online and it doesn't work. The issue is nothing to do with the extension or outlook version. Both are fine because I managed to Leia mais

Responder How-To

0 avaliações positivas

3 Respostas

Solução Aceita

DSharma02

Colaborador(a)

Agosto 14, 2024 00:43

Hi @RKlimek , Check your email settings and see if something preventing it to connect with HubSpot. After disconnecting, clear cache and cookies an...Leia mais

Solucionado

Albus_Bui on Agosto 12, 2024

HubSpot-Outlook: Marking a meeting as Complete triggered the invite update in Outlook

Hi Experts, Currently, I have received a case reported by our sales team which I was not able to find a relevant Knowledge base to refer to.. The case is summarized as follows: - We have Outlook calendar synced with HubSpot - Sales marked Leia mais

Responder Professional

0 avaliações positivas

3 Respostas

Solução Aceita

danmoyle

Participante de valor | Parceiro Elite

Setembro 03, 2024 15:29

Hey there @Albus_Bui . I'm in agreement with @PamCotton here. It could be a settings issue. I've also seen it where, when you "create meeti...Leia mais

SauravRoy on Agosto 07, 2024

Log all emails to HubSpot from Microsoft admin

Hello all, Is it possible to log all incoming and outgoing emails to HubSpot at an organisation level from the Microsoft 356 admin?

Responder Professional Starter

0 avaliações positivas

1 Respostas

PamCotton

Gerente da Comunidade

Agosto 08, 2024 09:45

Hey @SauravRoy , thank you for posting in our Community! Currently, logging all emails at an organization level from Microsoft 365 directly ...Leia mais

Solucionado

KMether on Agosto 06, 2024

Hubspot Remote Desktop app?

Hi, does Hubspot have a remote desktop tool?

Responder Enterprise

0 avaliações positivas

5 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Agosto 07, 2024 00:14

@KMether no, this is not something that HubSpot offers. HubSpot is a customer platform focused on connecting marketing, sales, and customer service...Leia mais

Solucionado

helenzqr on Agosto 06, 2024

The add-in does not show in Outlook, login prompt disappears

I installed the HubSpot Sales add-in and restarted the PC, but nowhere in Outlook it shows the icon of the add-in, so I can't click on the icon to log in. Not sure what's wrong. The Outlook version is 1.2024.725.400(Production). If anyone can help Leia mais

Responder Free

0 avaliações positivas

1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Agosto 07, 2024 00:24

Hi @helenzqr , Microsoft has ended the support of VSTP add-ins (which includes HubSpot's) in the new Outlook, see here: https://community.hub...Leia mais

CForti4 on Agosto 01, 2024

Not Connecting Outlook and Hubspot

Hubspot has been deployed through my Admin. When I go through the process, it then states I have to ask for permission. Permission was granted by Admin, but when I try to connect, I get roadblocked. See attached. Admin has granted permission a Leia mais

Responder Free

0 avaliações positivas

2 Respostas

CForti4

Membro

Agosto 06, 2024 14:20

That did not help. My admin with Global Permissions cannot access the area to approve in their MS console. Makes no sense. Will migrate to another CR...Leia mais

JWeiner on Julho 30, 2024

Inbound emails not logging suddenly

Hello, I've been using the free version of Hubspot for a few months now. Until now, I haven't had many issues that I couldn't troubleshoot on my own. I'll describe my situation and hopefully based on that description you can explain what's caus Leia mais

Responder Connected Email Free

0 avaliações positivas

6 Respostas

DianaGomez

Gerente da Comunidade

Agosto 01, 2024 08:47

Hi @JWeiner , Thanks for the details and screenshot. Let's seek guidance from a few experts: Hello @LouiseHare , @Lucila-Andi...Leia mais

Quer iniciar uma conversa ou fazer uma pergunta?

Crie uma postagem.

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.