Outlook Sales Extension

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TPuehringer on November 27, 2022
I am note able to select a list of contact that should be synchronized. Anvbody works works with that feature?
0 upvote
2 Replies
Top Contributor
November 27, 2022 23:06
Hi @TPuehringer Just adding to @karstenkoehler 's point, there are two Outlook tools. The Outlook Desktop Add-in, which allows you ...read more
salsmithy on November 25, 2022
Does anyone get the message 'That email address doesn't exist' when trying to log in to the outlook sales extension. For ages I was logging in fine and then it just stopped working. The email and password is correct (I am logged into Hubspot using read more
0 upvote
1 Reply
Community Manager
November 28, 2022 00:33
Hi @salsmithy Thank you for reaching out! This looks strange. Could you check if your sync account in your extension settings in HubSp...read more
EvanN on November 23, 2022
This article explains that the add-in task pane must be open in Office 365 Outlook for web browser when you send a logged and tracked email: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-office-365-add-in#pin-t read more
0 upvote
4 Replies
November 23, 2022 06:31
Thanks Dan! It's here: https://community.hubspot.com/t5/HubSpot-Ideas/HubSpot-sales-task-pane-for-Office-365-outlook-for-web-obscures/idi-p/722155/...read more
ACantarero0 on November 21, 2022
Hi! We are starting to use Hubspot and have linked Outlook to hubspot. However, when we send an email with attachments from Outlook, Hubspot records the email but not the attachments. Is this feature not working yet or should we do anything else?
0 upvote
1 Reply
Community Manager
November 22, 2022 04:45
Hi @ACantarero0 , Welcome to HubSpot and the Community! Thank you for reaching out 🙂 It sounds like you would like to know if ...read more
HDesk on November 18, 2022
I have a user who recently installed the Hubspot desktop add-in. While he is able to log into his Hubspot account in the Windows app, the Outlook add-in tells him his inbox is disconnected. When he tries to reconnect it, nothing changes. Any s read more
0 upvote
3 Replies
November 25, 2022 10:37
Mia (and anybody else reading), We're still experiencing this issue. Do you have any further suggestions? Kevin
AndrewSharpe on November 14, 2022
We have the HubSpot Outlook Add-in for Windows working great. However, some of our users are on Mac and we are struggling to get the Outlook for Mac Add-in working. Despite enabling the Add-in in the Office 365 Admin Console, the Add-in does no read more
0 upvote
4 Replies
Accepted Solution
Community Manager
November 16, 2022 03:50
Hi @AndrewSharpe , I can chime in here, thank you for the tag @danmoyle ! What Dan and you have mentioned is correct, Outlook for Mac with an...read more
garysprof on November 08, 2022
Firstky, Thanks to you and Hub Spot for provoding this Tool. Super appreciate you gift to professionals. I created an e-mail signature card. on Hub Spot 4 years ago. And proudly integrated in my Yahoo mail. Last Night I created the same signature e read more
0 upvote
1 Reply
Community Manager
November 09, 2022 01:04
Hi @garysprof Thank you for reaching out! Can you confirm this is what you've used to create your signature? If yes, I'd recommend f...read more
MChapman5 on October 30, 2022
Hello, I am using Hubspot Free with Microsoft 365 and Desktop Outlook for Mac. I have installed the Hubspot Sales addin on my Outlook for Mac. I compose an email open the addin and both track and log are ticked, but when I sent it Hubspot says read more
0 upvote
3 Replies
Community Manager
November 03, 2022 05:54
Thank you for your understanding! Mia, Community team
O-Rouge on October 19, 2022
I have been struggling with this issues for over a week. We have been setting up email tracking for different email accounts. There is a single one that isn't working. The only difference I can think of is that this person who uses this mailbox read more
0 upvote
1 Reply
Community Manager
October 21, 2022 00:56
Hi @O-Rouge Thank you for reaching out! If you have a free acount, you can only track opens and not clicks. Regarding the opens...read more
ZZimmerman on October 18, 2022
When sending an email to a contact in outlook the hubspot extention allows me to create a task that will sync with Hubspot. The default due date of the task is tomorrow. I want the default due date to 2 business days (or 2 calendar days is fine) ou read more
0 upvote
2 Replies
October 25, 2022 07:30
@chrisworqflow That is for hubspot on the web. I am talking about the Outlook for desktop HubSpot extension. How can I do it for that? Thank...read more
EJoyce2 on October 18, 2022
I received an email from my coworker that I then forwarded to contacts and attached the BCC Hubspot email to this new email, as I wanted to create new contacts for the contacts I forwarded the email to. Hubspot did not create the new contacts. read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 18, 2022 06:49
Hi @EJoyce2 , HubSpot attaches the forwarded email to the record of the contact that is the sender of the email you're forwarding . The BCC...read more
MWade4 on October 12, 2022
Hello we are trying to link our M365 account to the outlook app, but wee are getting the following error: com.hubspot.office.exceptions.OfficeUnauthorizedException: No token available for [inboxId:0,email:user@domain.com,inboxType:OUTLOOK365,e read more
0 upvote
1 Reply
Accepted Solution
Community Manager
October 13, 2022 01:28
Hi @MWade4 Thank you for reaching out! There was an issue yesterday when trying to connect Outlook emails as personal and team inboxes...read more
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