Outlook Sales Extension

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sjudson le Décembre 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Lire la suite
6 Mentions J'aime
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Résolues
AaronClifft le Mai 25, 2024
Hi, Trying to setup the platform for first time and when trying to reply or send and email from HS, I get the follow error: Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.708 Ser Lire la suite
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2 Réponses
Accepted Solution
Membre
Mai 26, 2024 07:42
CoPilot came to the rescue: The error ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP’ typically occurs when you ...Lire la suite
Reinout le Mai 24, 2024
Help! Since integrating my email and Hubspot I've been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items. How can I stop the endless number of ema Lire la suite
0 Mention J'aime
1 Réponse
Conseiller clé
Mai 24, 2024 07:57
Hi @Reinout Did you actually sent an email to Gemma@registry.godaddy, or does that email/contact exist in your HubSpot portal? If so, you ...Lire la suite
CostaArvan le Mai 19, 2024
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact Lire la suite
0 Mention J'aime
2 Réponses
Membre
Mai 20, 2024 01:24
Hi, thank you for your support. So the HubSpot address is always in the BCC address section, the issue is when I email the Bank about the client...Lire la suite
Résolues
Simoneponti89 le Mai 16, 2024
Good morning, I have installed the HubSpot extension on Outlook, but unfortunately it does not work. When I activate the mail tracking, a new window pops up reporting the following problem (I attach a screenshot): "Operation failed. Unknown Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Contributeur de premier rang
Mai 16, 2024 15:07
Hi @Simoneponti89 , You may need to consider using the web add-in version. Since HubSpot no longer supports the desktop add-in, I'm worried th...Lire la suite
JMinke le Mai 14, 2024
Dear All, Unfortunately I can't recall which Hubspot Plugin I installed, so perhaps someone could point me in the right direction. I have one email adres (combined with a Microsoft 365 account) and I have a desktop and a laptop on which I receive Lire la suite
0 Mention J'aime
1 Réponse
Gestionnaire de communauté
Mai 14, 2024 16:49
Hey @JMinke thank you for posting in our Community! I would recommend a fresh start by reinstalling the integration. To do so, I would lik...Lire la suite
AsafBlasberg le Mai 04, 2024
Hello, In using the HubSpot Outlook plugin for Outlook for Windows (Desktop), When replying to a message under the "Sent Items" folder, I can no longer see the discard and pop-out buttons. It gets replaced with "Tracked (date/time)" and that entire Lire la suite
1 Mention J'aime
3 Réponses
Membre
Mai 22, 2024 11:56
Hi Mia, Take a look at IHorman3's screen grab. It definitely covers the Discard and Pop-Up buttons. -Asaf
Robin_Miller le Mai 02, 2024
Hi All I had a little look though the posts but couldn't find any help on this particular one. I've also checked https://knowledge.hubspot.com/connected-email/log-email-in-your-crm-with-the-bcc-or-forwarding-addresss and it's no help. So, Lire la suite
1 Mention J'aime
3 Réponses
Contributeur
Mai 07, 2024 04:14
Hi Lucila Ordinarily I would agree with you, except: - this wasn't a marketing email sent through HS, it was individual emails sent directly in O...Lire la suite
Résolues
salsmithy le Mai 02, 2024
I have just sent a load of emails from outlook 365, I have the sales extension. I clicked the log box and can see that the correct hubspot address is in the bcc field (to log the email) but none of them have logged. When I look at the details of t Lire la suite
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2 Réponses
Accepted Solution
Conseiller clé
Mai 02, 2024 07:47
Hi @salsmithy The email you are sending from needs to be connected as "personal email" in your user settings. In order to log emails via t...Lire la suite
CSomerville2 le Mai 01, 2024
Hi, I have just started at a new company that uses Outlook, coming from one that used Gmail. I really liked how you could set a follow-up task upon sending an email in Gmail, does this feature exist in Outlook without having to click further in Lire la suite
1 Mention J'aime
1 Réponse
Conseiller clé
Mai 01, 2024 13:43
Hi @CSomerville2 ! Are you using Outlook online or the desktop app? When you use the Outlook desktop app, there's a Hubspot Sales add-in ( Set...Lire la suite
KvanAken le Mai 01, 2024
When I start Outlook, I have to manually log in to the Sales extension. Also, I don't receive a pop-up reminder to log in when Outlook starts up. As a result, my emails to customers are often not recorded in HubSpot. Is it possible to log in automa Lire la suite
0 Mention J'aime
3 Réponses
Membre
Mai 02, 2024 03:16
I have contacted our own IT department and they helped me install a new HubSpot extension specifically for Outlook. This one is functioning properly...Lire la suite
JPynenburg le Avril 30, 2024
Hi When setting up the outlook plug-in I get this error making it impossible for me to use the plug-in. I've tried uninstalling plug-in and same error. Please advise
0 Mention J'aime
1 Réponse
Contributeur
Mai 01, 2024 02:17
Hi @JPynenburg , Sometimes, clearing your browser's cache and cookies can resolve unexpected errors related to plug-ins. Since uninstalling and ...Lire la suite
DSmith579 le Avril 29, 2024
is there a glitch with hubspot, where sometimes it tracks emails & sometimes it doesn't? When I create an email in my outlook email account, I have ticked the boxes to 'log email' & 'track email'. yet when i go to that contact's card/file Lire la suite
1 Mention J'aime
2 Réponses
Membre
Mai 01, 2024 22:55
I am pretty sure everything is installed correctly & I am following all the correct processes ensuring the preferences are enabled, the tracking ...Lire la suite
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