Outlook Sales Extension

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sjudson on Dezember 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Beitrag ansehen
6 Likes
0 Antwort
ScottM22 on Mai 28, 2024
Hi all, I'm new to HubSpot and am struggling with the Outlook Sales plugin (desktop version 3.0.1.316) on my Office 365 Outlook Desktop application (version 2404 Build 17531.20152). It happily connects and copies outbound email to my HubSpot ac Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
Mai 28, 2024 17:33
Hey @ScottM22 , thank you for posting in our Community! Make sure that your HubSpot account is properly set up to connect with your Outlook ...Beitrag ansehen
Gelöst
AaronClifft on Mai 25, 2024
Hi, Trying to setup the platform for first time and when trying to reply or send and email from HS, I get the follow error: Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.708 Ser Beitrag ansehen
1 Likes
2 Antworten
Accepted Solution
Mitglied
Mai 26, 2024 07:42
CoPilot came to the rescue: The error ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP’ typically occurs when you ...Beitrag ansehen
Reinout on Mai 24, 2024
Help! Since integrating my email and Hubspot I've been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items. How can I stop the endless number of ema Beitrag ansehen
0 Likes
2 Antworten
Mitglied
Mai 27, 2024 04:42
Hi Frank, I did not send any email to any godaddy address from my outlook email nor do I see any sent messages from my Hubspot account. Appr...Beitrag ansehen
CostaArvan on Mai 19, 2024
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact Beitrag ansehen
0 Likes
2 Antworten
Mitglied
Mai 20, 2024 01:24
Hi, thank you for your support. So the HubSpot address is always in the BCC address section, the issue is when I email the Bank about the client...Beitrag ansehen
Gelöst
Simoneponti89 on Mai 16, 2024
Good morning, I have installed the HubSpot extension on Outlook, but unfortunately it does not work. When I activate the mail tracking, a new window pops up reporting the following problem (I attach a screenshot): "Operation failed. Unknown Beitrag ansehen
0 Likes
1 Antwort
Accepted Solution
Stratege/Strategin
Mai 16, 2024 15:07
Hi @Simoneponti89 , You may need to consider using the web add-in version. Since HubSpot no longer supports the desktop add-in, I'm worried th...Beitrag ansehen
JMinke on Mai 14, 2024
Dear All, Unfortunately I can't recall which Hubspot Plugin I installed, so perhaps someone could point me in the right direction. I have one email adres (combined with a Microsoft 365 account) and I have a desktop and a laptop on which I receive Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
Mai 14, 2024 16:49
Hey @JMinke thank you for posting in our Community! I would recommend a fresh start by reinstalling the integration. To do so, I would lik...Beitrag ansehen
AsafBlasberg on Mai 04, 2024
Hello, In using the HubSpot Outlook plugin for Outlook for Windows (Desktop), When replying to a message under the "Sent Items" folder, I can no longer see the discard and pop-out buttons. It gets replaced with "Tracked (date/time)" and that entire Beitrag ansehen
1 Likes
3 Antworten
Mitglied
Mai 22, 2024 11:56
Hi Mia, Take a look at IHorman3's screen grab. It definitely covers the Discard and Pop-Up buttons. -Asaf
Robin_Miller on Mai 02, 2024
Hi All I had a little look though the posts but couldn't find any help on this particular one. I've also checked https://knowledge.hubspot.com/connected-email/log-email-in-your-crm-with-the-bcc-or-forwarding-addresss and it's no help. So, Beitrag ansehen
1 Likes
3 Antworten
Mitwirkender/Mitwirkende
Mai 07, 2024 04:14
Hi Lucila Ordinarily I would agree with you, except: - this wasn't a marketing email sent through HS, it was individual emails sent directly in O...Beitrag ansehen
Gelöst
salsmithy on Mai 02, 2024
I have just sent a load of emails from outlook 365, I have the sales extension. I clicked the log box and can see that the correct hubspot address is in the bcc field (to log the email) but none of them have logged. When I look at the details of t Beitrag ansehen
0 Likes
2 Antworten
Accepted Solution
Autorität
Mai 02, 2024 07:47
Hi @salsmithy The email you are sending from needs to be connected as "personal email" in your user settings. In order to log emails via t...Beitrag ansehen
CSomerville2 on Mai 01, 2024
Hi, I have just started at a new company that uses Outlook, coming from one that used Gmail. I really liked how you could set a follow-up task upon sending an email in Gmail, does this feature exist in Outlook without having to click further in Beitrag ansehen
1 Likes
1 Antwort
Autorität
Mai 01, 2024 13:43
Hi @CSomerville2 ! Are you using Outlook online or the desktop app? When you use the Outlook desktop app, there's a Hubspot Sales add-in ( Set...Beitrag ansehen
KvanAken on Mai 01, 2024
When I start Outlook, I have to manually log in to the Sales extension. Also, I don't receive a pop-up reminder to log in when Outlook starts up. As a result, my emails to customers are often not recorded in HubSpot. Is it possible to log in automa Beitrag ansehen
0 Likes
3 Antworten
Mitglied
Mai 02, 2024 03:16
I have contacted our own IT department and they helped me install a new HubSpot extension specifically for Outlook. This one is functioning properly...Beitrag ansehen
JPynenburg on April 30, 2024
Hi When setting up the outlook plug-in I get this error making it impossible for me to use the plug-in. I've tried uninstalling plug-in and same error. Please advise
0 Likes
1 Antwort
Mitwirkender/Mitwirkende
Mai 01, 2024 02:17
Hi @JPynenburg , Sometimes, clearing your browser's cache and cookies can resolve unexpected errors related to plug-ins. Since uninstalling and ...Beitrag ansehen
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