I'm attempting to add Outlook to HubSpot. At the screen " Confirm your details to continue" it's required to choose the country. I have gone through the drop down list several times and have confirmed there is no option for the United States of Amer read more
Hi Can you please include a screenshot of what you are seeing, full screen if possible? I'm not aware of a country selection being required so not s...read more
hi when we schedule a meeting from Outlook to a contact existing in Hubspot, we don't see this meeting schedule in contact activity (or meetings). i remember this was possible in the past, for your info, the calendars are syncronized. we can se read more
Hi everyone, I’ve installed the HubSpot Sales Extension on Outlook Web and followed all the troubleshooting steps I could find, but I’m still facing two main issues: The HubSpot panel doesn’t show up when composing emails —I can’t see the l read more
Yeah, we ran into a very similar issue a couple of weeks ago, also with Outlook Web. In our case, the panel was missing only in the compose window, w...read more
Hi all, We are facing the continuous battle of keeping data clean and up to date, with all mandatory fields populated to support marketing campaigns. For ease of emailing a client, all Sales and CS staff have the HS Outlook plugin. Can the HS O read more
Hi @JSD_CA ,
No, this is unfortunatley not possible. Typically, you could request these features in the HubSpot Ideas section of the community...read more
Hi all, I’m trying to verify my Google Workspace email address within HubSpot, but I am not receiving the verification code emails , even though I am receiving other emails from HubSp read more
Hi @RMcKenzie1 I think I get what you are saying, so lets break it down. 1. First open Settings → Notifications and toggle Global email ON just...read more
Hi, I’m attempting to install the HubSpot Sales add-in for Office 365 on my Windows system, but I’m encountering an “Installation Failed” error during the process. Has anyone else experienced this issue, or is there a known workaround? Thank y read more
Hallo zusammen, wie kann ich mit dem Outlook Add-In eine Email, die ich gerade erstelle, einem neuen Deal zuordnen? Im Add-in bekomme ich drei alte Deals zu dem Unternehmen / Kontakt angezeigt, und das sind noch nicht mal die drei neuesten... read more
Hallo @TOster7 ,
Grundsätzlich solltest du über ein Suchfeld die Option haben, auch andere Datensätze zu suchen, neben den vorgeschlagenen, si...read more
In the Outlook Sales Extension, with some emails adding an email to the Never log list doesn't stop logging. I've tried multiple times, both single user and all users. I've deleted the contact Deleted the contact's company Cleared out any previo read more
Hello everyone, we recently transitioned our CRM System from Salesforce to Hubspot. In Salesforce, we used the Einstein Activity Capture feature to log our emails with leads and contacts. Unfortunately, these email protocols couldn't be migrated u read more
Hi @SBenu ,
I'm not sure whether it works with your use case but Threads might be an option: https://ecosystem.hubspot.com/marketplace/apps/t...read more
I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more
Hi @Lee_Brewster , This is one of those little headaches with the HubSpot Sales extension on the Mac PWA: it only surfaces the first address in the...read more
Hi @CJohnson911 and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community! I have found for you the s...read more