Outlook Sales Extension

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
DShaughnessy on May 20, 2025
I'm attempting to add Outlook to HubSpot. At the screen " Confirm your details to continue" it's required to choose the country. I have gone through the drop down list several times and have confirmed there is no option for the United States of Amer read more
0 upvote
1 Reply
Recognized Expert
May 21, 2025 02:30
Hi Can you please include a screenshot of what you are seeing, full screen if possible? I'm not aware of a country selection being required so not s...read more
Solved
EGONZALOPALOM on May 19, 2025
hi when we schedule a meeting from Outlook to a contact existing in Hubspot, we don't see this meeting schedule in contact activity (or meetings). i remember this was possible in the past, for your info, the calendars are syncronized. we can se read more
0 upvote
3 Replies
Accepted solution
Top Contributor
May 19, 2025 18:34
Hi @EGONZALOPALOM Let’s sort it out step-by-step. 1. Quick clarifying que...read more
Solved
CDME26 on May 18, 2025
Hi everyone, I’ve installed the HubSpot Sales Extension on Outlook Web and followed all the troubleshooting steps I could find, but I’m still facing two main issues: The HubSpot panel doesn’t show up when composing emails —I can’t see the l read more
0 upvote
1 Reply
Accepted solution
Contributor
May 18, 2025 17:56
Yeah, we ran into a very similar issue a couple of weeks ago, also with Outlook Web. In our case, the panel was missing only in the compose window, w...read more
Solved
JSD_CA on May 14, 2025
Hi all, We are facing the continuous battle of keeping data clean and up to date, with all mandatory fields populated to support marketing campaigns. For ease of emailing a client, all Sales and CS staff have the HS Outlook plugin. Can the HS O read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 14, 2025 23:57
Hi @JSD_CA , No, this is unfortunatley not possible. Typically, you could request these features in the HubSpot Ideas section of the community...read more
Solved
RMcKenzie1 on May 12, 2025
Hi all, I’m trying to verify my Google Workspace email address within HubSpot, but I am not receiving the verification code emails , even though I am receiving other emails from HubSp read more
0 upvote
2 Replies
Accepted solution
Top Contributor
May 12, 2025 22:05
Hi @RMcKenzie1 I think I get what you are saying, so lets break it down. 1. First open Settings → Notifications and toggle Global email ON just...read more
SwapnilMS on May 08, 2025
Hi, I’m attempting to install the HubSpot Sales add-in for Office 365 on my Windows system, but I’m encountering an “Installation Failed” error during the process. Has anyone else experienced this issue, or is there a known workaround? Thank y read more
0 upvote
3 Replies
Community Manager
May 12, 2025 09:44
Hi @SwapnilMS , Thanks for reaching out! Installing the wrong add-in can lead to complications. To prevent this, we've created a comp...read more
Solved
TOster7 on May 07, 2025
Hallo zusammen, wie kann ich mit dem Outlook Add-In eine Email, die ich gerade erstelle, einem neuen Deal zuordnen? Im Add-in bekomme ich drei alte Deals zu dem Unternehmen / Kontakt angezeigt, und das sind noch nicht mal die drei neuesten... read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 07, 2025 06:56
Hallo @TOster7 , Grundsätzlich solltest du über ein Suchfeld die Option haben, auch andere Datensätze zu suchen, neben den vorgeschlagenen, si...read more
JMireles on May 02, 2025
In the Outlook Sales Extension, with some emails adding an email to the Never log list doesn't stop logging. I've tried multiple times, both single user and all users. I've deleted the contact Deleted the contact's company Cleared out any previo read more
0 upvote
5 Replies
Contributor
May 05, 2025 19:24
Hi! @JMireles Inbox Automation could be the culprit here - has this been checked?
Solved
SBenu on April 24, 2025
Hello everyone, we recently transitioned our CRM System from Salesforce to Hubspot. In Salesforce, we used the Einstein Activity Capture feature to log our emails with leads and contacts. Unfortunately, these email protocols couldn't be migrated u read more
Accepted solution
Hall of Famer | Partner
April 24, 2025 07:02
Hi @SBenu , I'm not sure whether it works with your use case but Threads might be an option: https://ecosystem.hubspot.com/marketplace/apps/t...read more
Solved
Lee_Brewster on April 22, 2025
I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more
Accepted solution
Top Contributor
April 22, 2025 11:51
Hi @Lee_Brewster , This is one of those little headaches with the HubSpot Sales extension on the Mac PWA: it only surfaces the first address in the...read more
Solved
EGONZALOPALOM on April 04, 2025
hi, we are facing problems for "core Seats" to connect their email with HubSpot. please cna you hlp on fixing this issue
0 upvote
2 Replies
Accepted solution
Contributor
April 04, 2025 06:00
hi, connecting email was pssible as soon as i assigned the SALES SEAT, not when he was assigned a CORE SEAT thank you
Solved
CJohnson911 on March 27, 2025
This is the error message I am receiving when trying to connect some of our sales team (outlook to hubspot). any suggestions?
0 upvote
1 Reply
Accepted solution
Community Manager
March 28, 2025 06:02
Hi @CJohnson911 and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community! I have found for you the s...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.