Outlook Sales Extension

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SwapnilMS on Maio 08, 2025
Hi, I’m attempting to install the HubSpot Sales add-in for Office 365 on my Windows system, but I’m encountering an “Installation Failed” error during the process. Has anyone else experienced this issue, or is there a known workaround? Thank y Leia mais
0 avaliações positivas
2 Respostas
Participante
Maio 08, 2025 21:25
Hi Trevor, I’m using Outlook Web on the Chrome browser and tried installing an add-in. However, during the installation process, the pop up shows th...Leia mais
Solucionado
TOster7 on Maio 07, 2025
Hallo zusammen, wie kann ich mit dem Outlook Add-In eine Email, die ich gerade erstelle, einem neuen Deal zuordnen? Im Add-in bekomme ich drei alte Deals zu dem Unternehmen / Kontakt angezeigt, und das sind noch nicht mal die drei neuesten... Leia mais
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1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Maio 07, 2025 06:56
Hallo @TOster7 , Grundsätzlich solltest du über ein Suchfeld die Option haben, auch andere Datensätze zu suchen, neben den vorgeschlagenen, si...Leia mais
JMireles on Maio 02, 2025
In the Outlook Sales Extension, with some emails adding an email to the Never log list doesn't stop logging. I've tried multiple times, both single user and all users. I've deleted the contact Deleted the contact's company Cleared out any previo Leia mais
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5 Respostas
Colaborador(a)
Maio 05, 2025 19:24
Hi! @JMireles Inbox Automation could be the culprit here - has this been checked?
Solucionado
SBenu on Abril 24, 2025
Hello everyone, we recently transitioned our CRM System from Salesforce to Hubspot. In Salesforce, we used the Einstein Activity Capture feature to log our emails with leads and contacts. Unfortunately, these email protocols couldn't be migrated u Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Abril 24, 2025 07:02
Hi @SBenu , I'm not sure whether it works with your use case but Threads might be an option: https://ecosystem.hubspot.com/marketplace/apps/t...Leia mais
Solucionado
Lee_Brewster on Abril 22, 2025
I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Colaborador(a)
Abril 22, 2025 11:51
Hi @Lee_Brewster , This is one of those little headaches with the HubSpot Sales extension on the Mac PWA: it only surfaces the first address in the...Leia mais
Solucionado
EGONZALOPALOM on Abril 04, 2025
hi, we are facing problems for "core Seats" to connect their email with HubSpot. please cna you hlp on fixing this issue
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2 Respostas
Solução Aceita
Participante
Abril 04, 2025 06:00
hi, connecting email was pssible as soon as i assigned the SALES SEAT, not when he was assigned a CORE SEAT thank you
Solucionado
CJohnson911 on Março 27, 2025
This is the error message I am receiving when trying to connect some of our sales team (outlook to hubspot). any suggestions?
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1 Respostas
Solução Aceita
Gerente da Comunidade
Março 28, 2025 06:02
Hi @CJohnson911 and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community! I have found for you the s...Leia mais
Solucionado
Clubman on Março 27, 2025
We are currently experiencing (or have never experienced) issues with our appointment scheduling via Hubspot. Issue description: Full day events (even multi-day events like vacations or absences) are not showing up correctly in Hubspot meetin Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Alunos da HubSpot
Março 27, 2025 17:09
Hey @Clubman , thank you for posting in our Community! And thanks for sharing the details. The issue could be related to time zone settings,...Leia mais
Solucionado
JBleys on Março 25, 2025
Hi everyone, I’ve connected my Outlook calendar to HubSpot, and everything is working as expected. However, I noticed an issue: when I create a meeting in my connected Outlook calendar with external partners (who are not in our CRM), HubSpot aut Leia mais
0 avaliações positivas
7 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Março 26, 2025 03:57
@JBleys correct, that should not be happening 🙂 It seems to be in your case because of your Fireflies.ai integration.
Solucionado
ShannaVKE on Março 25, 2025
Hi! I want my tasks to appear in my Outlook calendar, but I can't choose my own calendar in the dropdown menu for this setting, only that of colleagues. How is this possible? Thanks in advance. Kind regards, Shanna
0 avaliações positivas
3 Respostas
Solução Aceita
Especialista reconhecido(a)
Março 25, 2025 09:21
Hi @ShannaVKE You can sync/link to your existing calendar, you need to create a new one. There is a "learn more" which states: I...Leia mais
KOKeeffe1 on Março 25, 2025
Hubspot is assigning the wrong contact name to all emails I'm sending from my outlook email account. When I review emails in the hubspot web application, all my emails say they are from one of my client contacts. They have her name listed, but whe Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Março 25, 2025 13:33
Hi @KOKeeffe1 , Thanks for reaching out to the Community! The first thing I’d recommend is exploring some of the options that other us...Leia mais
Solucionado
HZaric on Março 18, 2025
When I log emails from Outlook to HubSpot, they appear in HubSpot with the wrong date. For example, an email was sent on "28 Feb" and appears in HubSpot as "17 March". IMHO, this is a bug. Who can solve this issue?
0 avaliações positivas
8 Respostas
Solução Aceita
Especialista reconhecido(a)
Março 19, 2025 06:02
Hi @HZaric Hmm, this looks like a bug to me. When I do this in GMail the dates match. Let me see if we can get someone from the HS Communi...Leia mais
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