Hi everyone, I’ve connected my Outlook calendar to HubSpot, and everything is working as expected. However, I noticed an issue: when I create a meeting in my connected Outlook calendar with external partners (who are not in our CRM), HubSpot aut Lire la suite

Hi! I want my tasks to appear in my Outlook calendar, but I can't choose my own calendar in the dropdown menu for this setting, only that of colleagues. How is this possible? Thanks in advance. Kind regards, Shanna

Hubspot is assigning the wrong contact name to all emails I'm sending from my outlook email account. When I review emails in the hubspot web application, all my emails say they are from one of my client contacts. They have her name listed, but whe Lire la suite

When I log emails from Outlook to HubSpot, they appear in HubSpot with the wrong date. For example, an email was sent on "28 Feb" and appears in HubSpot as "17 March". IMHO, this is a bug. Who can solve this issue?

Hi, I keep getting the error - " There was an issue syncing with Outlook. Please try to reload the add-in." I've reinstalled the add-in and restarted my mac, but doesn't seem to have had any effect? Thanks!

Hi, I have a user who previously had the add in installed but it stopped working and disappeared from the ribbon in Outlook. I have tried to reinstall and although Outlook adds the add-in, it is not enabled and when I try I get the below error: Lire la suite

Hello, I have multiple Outlook users who I'd like to all set up with a two-way contact sync using Outlook Contacts. The issue arises when I enable the sync and the contact are all imported with no owner. If it was a single user I would just Lire la suite

Hello, I've beening using HupSpot email tracking in Outlook365 for a year. I adjusted the settings and had it working for the past few months just the way I want it. I hadn't sent a sales email for a couple weeks. When I attempted yesterday (cli Lire la suite

I have notice that the meeting scheduler allows people to schedule meetings on days when I have an "all day" event marked on Outlook. Is there a setting I'm missing? This is causing issues

I don't have any extensions on my taskbar, the HubSpot Outlook extension is definitely installed, I checked personally, but I can't find it on the ribbon bar. Any advise?

We integrated our outlook with HS. When someone creates a meeting it could automatically can seen at Hs. However right now I couldn't see the meeting outcome (done, cancelled etc)? Do you know a way to automate it?

Hi there, Looking for some help please. Only today has this issue started. On composing an email, I am getting the Bcc code added to the email, but when I put in the actual email address of the recipient the Bcc code disappears and I have to add Lire la suite