When I log emails from Outlook to HubSpot, they appear in HubSpot with the wrong date. For example, an email was sent on "28 Feb" and appears in HubSpot as "17 March". IMHO, this is a bug. Who can solve this issue?
Hi, I keep getting the error - " There was an issue syncing with Outlook. Please try to reload the add-in." I've reinstalled the add-in and restarted my mac, but doesn't seem to have had any effect? Thanks!
Hi, I have a user who previously had the add in installed but it stopped working and disappeared from the ribbon in Outlook. I have tried to reinstall and although Outlook adds the add-in, it is not enabled and when I try I get the below error: read more
Hi @SDowsell ,
Microsoft has ended support for the VSTO add-in, see here: https://knowledge.hubspot.com/connected-email/get-started-with-the-...read more
Hello, I have multiple Outlook users who I'd like to all set up with a two-way contact sync using Outlook Contacts. The issue arises when I enable the sync and the contact are all imported with no owner. If it was a single user I would just read more
Hi @JWGardner and welcome, we are delighted to have you here! 🎉 Thank you for asking the HubSpot Community! It seems from this article " Con...read more
Hello, I've beening using HupSpot email tracking in Outlook365 for a year. I adjusted the settings and had it working for the past few months just the way I want it. I hadn't sent a sales email for a couple weeks. When I attempted yesterday (cli read more
@Shubham_Sharma I've done all that and it's still broken. I've tried disconnecting my email and re-adding it to hubspot. I've tried clearing cache....read more
I have notice that the meeting scheduler allows people to schedule meetings on days when I have an "all day" event marked on Outlook. Is there a setting I'm missing? This is causing issues
I don't have any extensions on my taskbar, the HubSpot Outlook extension is definitely installed, I checked personally, but I can't find it on the ribbon bar. Any advise?
@AMigulia according to this page, it's a fairly new build: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-dat...read more
We integrated our outlook with HS. When someone creates a meeting it could automatically can seen at Hs. However right now I couldn't see the meeting outcome (done, cancelled etc)? Do you know a way to automate it?
Hi there, Looking for some help please. Only today has this issue started. On composing an email, I am getting the Bcc code added to the email, but when I put in the actual email address of the recipient the Bcc code disappears and I have to add read more
An Outlook or HubSpot update back in November has broken the ability to use Outlook (New) with the HubSpot Sales Extension* after clicking "View in HubSpot" or any app.hubspot.com links in Outlook. It seems that the HubSpot extension is regi read more
I've seen several threads about this and still cannot find a solution. The extension consistently allows my team to log emails on the relevant Contact and associated Company, however, in most cases, there is no checkbox option to log the email on read more
Me and my team have been plagued by a reoccuring issue of being logged out of the hubspot add on constantly. What is causing this? Is it new outlook, is my IT security too stringent. Any help would be awesome 🙂
Hi, With my experience, when signing in with passkeys, HubSpot logs out every time I restart my laptop or browser. I have experienced this on both...read more