Outlook Sales Extension

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sjudson on December 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more
0 Reply
ShannaVKE on June 24, 2024
Hi, I found a lot of the same threads in this forum, but this very annoying bug is not fixed yet. My team finds this very annoying and since I convinced them of Hubspot, I now feel responsible for the fact that this does not work well and there seem read more
1 upvote
3 Replies
Most Valuable Member | Elite Partner
June 24, 2024 07:51
Hi @ShannaVKE have you reviewed this thread to verify you are using the supported version available for Outlook? There used to be two different e...read more
Nicdm on June 18, 2024
I want to make sure I have the Add-in window always open when sending e-mails in Outlook. For that I "Pin"the Hubspot app. But then on the main screen of Outlook the add-in window ovelap the preview pane from Outlook. See attached picture.
0 upvote
3 Replies
June 19, 2024 06:06
Actually the pane is correctly size and adjusted when you minimize the navigation pane in NewOutlook. Not ideal as I switch very often through multip...read more
JM22 on June 14, 2024
If you pin Hubspot Microsoft 365 add-in for existing and composing emails; close New Outlook for Windows; re-open New Outlook for Windows, the add-in is no longer pinned. The pinning only seems to last for that session of New Outlook until you clos read more
0 upvote
3 Replies
June 20, 2024 11:06
We have the same issue. Unfortunately, it is the way the app is built. There is a post in their ideas forum , and maybe they will get around to fixi...read more
CostaArvan on June 06, 2024
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact read more
0 upvote
1 Reply
June 06, 2024 04:26
Hi @CostaArvan When sending an email from Outlook and using the HubSpot plugin, where you see the Log & Track checkboxes you can click the...read more
TDevlin1 on June 05, 2024
My company uses a web hosting solution that comes with Roundcube webmail using cPanel and CalDav (for calendars). Both directors of the business are Mac users and they have no issues with emails or CalDav calendars. I use Windows and I have read more
0 upvote
2 Replies
June 06, 2024 23:08
Thanks Trevor, I'll take a look at LeadsBridge.
PAtlan on June 04, 2024
It seems that when creating a deal from the Outlook HubSpot sidebar, the attachments from the email are not carried over into the deal, nor when simply associating and email with a contact. My problem is, even if the association is not automatic, read more
0 upvote
3 Replies
June 04, 2024 10:26
Ah sorry let me try and re-find them. They basically echo your troubles of emails logging attachments, and/or to the correct Objects in HubSpot. And ...read more
MHedtcke on May 29, 2024
It would be helpful to our team if there was a required "notes" field int the "book a meeting with me" link. We keep these in our signature and sometimes meetings with potential new customers show up on our calendars without any context. We wan read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 29, 2024 10:59
Hi @MHedtcke , No need to request this, it is already possible 🙂 https://knowledge.hubspot.com/meetings-tool/manage-schedu...read more
MYoung6 on May 29, 2024
Hubspot account is sales@XXX . When I set up Hubspot add-in, in desktop Outlook, I mistakenly connected it to mitchelly@xxx inbox. I need Hubspot to connect it to sales@xxx Troubleshooting attempted: 1. In Outlook, opened the HubSpot Sales read more
0 upvote
6 Replies
Accepted solution
Recognized Expert | Diamond Partner
May 30, 2024 10:48
Hi @MYoung6 , Check the post from @BerangereL in this thread for the way to remove that.
ScottM22 on May 28, 2024
Hi all, I'm new to HubSpot and am struggling with the Outlook Sales plugin (desktop version on my Office 365 Outlook Desktop application (version 2404 Build 17531.20152). It happily connects and copies outbound email to my HubSpot ac read more
0 upvote
2 Replies
June 04, 2024 08:54
Hi Pam, Many thanks for your quick reply to my post, and also the various suggestions. Unfortunately it's not helped. I have double and trip...read more
AaronClifft on May 25, 2024
Hi, Trying to setup the platform for first time and when trying to reply or send and email from HS, I get the follow error: Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.708 Ser read more
1 upvote
2 Replies
Accepted solution
May 26, 2024 07:42
CoPilot came to the rescue: The error ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP’ typically occurs when you ...read more
Reinout on May 24, 2024
Help! Since integrating my email and Hubspot I've been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items. How can I stop the endless number of ema read more
0 upvote
2 Replies
May 27, 2024 04:42
Hi Frank, I did not send any email to any godaddy address from my outlook email nor do I see any sent messages from my Hubspot account. Appr...read more
CostaArvan on May 19, 2024
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact read more
0 upvote
3 Replies
May 30, 2024 21:30
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