I have some emails that use Email Custom Modules to display customized headers and footers displaying very weirdly when the email is opened on the Office365 App for Windows. The width of the elements get messed up and the colors change as well. read more

(Edited for clarity 12/8) I receive self-open notifications when I open an email in my desktop's Outlook to send a follow-up. That is, I see in the contact's record that the email has (supposedly) been opened. This occurs even if I open an email th read more

Hey Community, You may have seen the announcement about HubSpot ending support for the Outlook VSTO Sales Extension. The tl;dr for why we’re sunsetting this is that Microsoft has moved away from the VSTO add-in framework enti read more

Two issues in the Outlook web version Issue 1: When composing a new Mail I can no longer choose if I want the conversation to be looged in Hubspot. Not even if I reply to a existing conversation. Since the plugin icon is not visible. I have to sen read more

Hi all, Scott from the HubSpot Product team here. I wanted to create a space for conversation around our sunset of the Microsoft VSTO email extension. The tl;dr for why we’re sunsetting this is that Microsoft has moved away from the VSTO a read more

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more

I'm getting email bounced due to spam filters giving this error. Any help appreciated. SMTP error from remote mail server after end of data: 550 A URL in this email (na1 . hs-salescrm-engage . com) is listed on https://spamrl.com/ . Pl read more

Hi all, I have verified my SPF records are correct however when sending outbound mail with Hubspot they are undeliverable and when sending with the outlook app they are not being tracked. Microsoft says that its up to me/hubspot to get the p read more

Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e read more

Our company migrated from Google to 365. With Gmail, we would be able to create a task while composing an email to follow up in a few days by default. I'm not seeing the same feature in Outlook. Is that by design, or am I missing something?

Hello, I hope this is the right place. The company I work with uses Hubspot CRM and has the add-in on their Outlook application. Recently we have noticed that when they have Hubspot opened and are replying to a client's email, the body of the email read more

We have been using the integration however more than a week 5 of my team members cannot integrate both calender and email... Nothing changed on our side, but constantly seeing this message