Outlook Sales Extension

Hi everyone, I’m hoping to get some advice on an issue we’re currently experiencing with HubSpot Sales when linked through Outlook. Whenever we correspond within an email thread, HubSpot automatically re-uploads the same attachment every time som read more

buenas tardes, no consigo conectar la bandeja de entgrada de micuenta de outlook 365 a hubspot, porque me dice que ya está conectada con otra cuenta, cuando trato de cambiar la cuenta, me diceque necesito permisos de administardor, cuando en realida read more

I've noticed when I have the outlook plugin pinned and I reply to an email in Outlook, as soon as I hit 'reply' it opens a new email (as it should). If I start typing, about 3-4 seconds later eveything I typed deletes....it is almost as if outlook read more

Hi Our Outlook Sales plug-in is not associating emails with associated deals by default. The boxes in the settings below are greyed out. I can tick to associated with deals manually by using the ribbon interface screenshotted below, but read more

Hii Team I am not able to log emails or calls after sending them through outlook, its all greyed out. My mail is connected to personal settings. i am using explorer and have my hubspot sales active. Any help that I can get?

Our Office 365 email disconnected itself this afternoon from our HubSpot inbox. When we try to re-connect, we sign in to the email account then it goes back to HubSpot and briefly flashes a page with an error that says "Sorry. Something about that d read more

Currently, HubSpot limits the user session timeout length to a maximum of 3 days. As a user, I might take a few days off or simply not use the HubSpot interface every 3 days, which results in having to log in again unnecessarily. As an admin, I ma read more

Has anyone experienced an issue with the sales extension not logging inbound emails when you select Log this email in the Extension. I used to be able to log an email against a contact company deal or lead. It now allows me to select this but will n read more

My clients use Google Workspace to host their domain and email. The end users prefer to use Outlook for Mac as their email client. I am starting to realize that this use case is not officially supported with an add-on. But if they used Office 365 as read more

Hello, Is it possible to customize the fields and objects that show in outlook for a contact profile? I've attached two pics to show what I mean. We have some custom objects that we would like to be able to show in Outlook as well as customize t read more

Hello, my emails are not tracking despite being logged in, personal inbox connected and having 'track emails' ticked. When i send an email, the BCC email shows. Can someone please advise?

Hello, For several days now, email opening tracking has stopped working. I'm using the Outlook app with the Hubspot extension. I've logged out, then logged back in; I've uninstalled and then reinstalled the extension. I've checked the settings on th read more