the icon shows up on my outlook (classic) after I performed an admin install of the addin into my MS365 but only for my account since no one else is currently using hubspot ( which is the free version ). Below is the Error that shows up in the windo read more
Hi @KMBIT ,
That error usually means the HubSpot Sales add-in is struggling to load — often because of how it was installed or a browser issue b...read more
We are a company with 12 Windows 11 computers. We use MS Office 365 desktop. In Desktop Outlook, we had installed the HubSpot Sales extension. Now, we are forced to switch to the New Outlook (i.e., leave Outlook Classic) because of an incompatib read more
Hi @prozakis ,
The desktop add-in only works for the old Outlook, see here: https://knowledge.hubspot.com/connected-email/get-started-with-th...read more
Hi! I have a few contacts that have multiple deals associated to them but the issue we've been seeing recently is when they send an email regarding a particular deal, HbSpot attaches it to all the deals associated to them. Is there an auto read more
Hi @KRosero ,
For one, you can define automatic activity defaults by following these steps: https://knowledge.hubspot.com/object-settings/con...read more
I am having difficulties. Is the only way that I have the emails sent by the Outlook site created automatically on HubSpot by using the HubSpot Sales Outlook desktop add-in? Because I am new at that company, and the team informed me that before they read more
Hello @RMazzucchelli7 ,
At this time, HubSpot does not natively sync Outlook meeting response statuses (such as Accepted, Declined, or Tentat...read more
hi, we need to add a custom object in Outlook sales extension. how can we add it? so far we can see only the default existing objects in hubspot thank you
Hi all, I’m hoping someone might be able to help clarify an issue I’m noticing on behalf of my team. We use LetSignIt for our email signatures in Outlook, and the signatures change several times throughout the year. When I send an email th read more
Hello @CPOWERS4 From what I know, the signature gap comes from where LetSignIt injects the banner:
Why it shows for some reps but not others
...read more
Hello all,
So our team was successfully using the Outlook extension and where able to log emails, as soon as they would open the extension the associated objects to the contact would already be within the options of the UI extension. However, in t read more
Hi @galvanA81
Based on the screenshot the email is on the never log list, so nothing will be logged against the Kontakt and associated recor...read more
I would like the ability to set a custom date and time for tasks directly from the HubSpot Outlook add-in . Currently, the add-in only allows setting a due date, and tasks appear on my calendar with a default time and duration. This limita read more
Hi @Raamkumar ,
The best place for these kinds of requests is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/Hu...read more
With the desktop add-in for Outlook, the HubSpot Sales extension would simply add an email address into bcc so that the email would be logged to the CRM. Being that the desktop version will no longer be supported, we've attempted to migrate to the M read more
Hi @DHuggard ,
There's not a great option. You can go back to manually adding a BCC or selectively open and close the panel. Neither is the mo...read more
I'm attempting to add Outlook to HubSpot. At the screen " Confirm your details to continue" it's required to choose the country. I have gone through the drop down list several times and have confirmed there is no option for the United States of Amer read more
Hi Can you please include a screenshot of what you are seeing, full screen if possible? I'm not aware of a country selection being required so not s...read more
hi when we schedule a meeting from Outlook to a contact existing in Hubspot, we don't see this meeting schedule in contact activity (or meetings). i remember this was possible in the past, for your info, the calendars are syncronized. we can se read more