Outlook Sales Extension

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sjudson en Diciembre 04, 2023
Ending Development for HubSpot's VSTO Sales Add-In
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leer más
Responder Announcement
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0 Respuestas
EGONZALOPALOM en Diciembre 13, 2024
preassigned deals for a contact
hello, when writing an email to a contact that has DEALS associated, the emial is automatically associated to these DEALS and it's not possible to unselect from HUBSpot sales. In our case, many times, the email sent to the contact may not be relat Leer más
Responder Starter
0 Me gusta
1 Respuestas
Josh
Experto reconocido | Partner nivel Diamond
Diciembre 13, 2024 09:35
Hi @EGONZALOPALOM , There are some settings on the email logging settings that will help to control this better: Also, when sending ...Leer más
Resuelta
Ldennis23 en Noviembre 22, 2024
Emails not sending/Sending Limit?
All my emails sent through HubSpot are undeliverable. Sales told me it's because I've exceeded some kind of email limit. Is this a new rule in Outlook? I've never heard of daily limits before, and I've sent over 50 emails a day using other CRM plat Leer más
Responder Connected Email
0 Me gusta
1 Respuestas
Solución Aceptada
kennedyp
Administrador de la comunidad
Noviembre 22, 2024 17:00
Hey @Ldennis23 ! Thanks for your post. HubSpot does have rolling daily sending limits for connected emails based on email provider limits...Leer más
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JSchleich en Noviembre 22, 2024
Outlook Plug In Reminder Function
It appears that the reminder function has been removed from the Outlook plug in. Whhhhhhhhhhhhhhyyyyyyyyyy? It was easily my favorite thing about the whole platform. You could quickly add a to-do reminder to check back with a client within Outloo Leer más
Responder Professional
0 Me gusta
1 Respuestas
Solución Aceptada
karstenkoehler
Miembro del salón de la fama | Partner
Noviembre 22, 2024 10:44
Hi @JSchleich , I don't know about this feature exactly but this potentially has to do with the following: https://knowledge.hubspot.com/conn...Leer más
MWILLAERT en Noviembre 21, 2024
Outlook Extension well configured but no emails are consigned at contact record level
I have well connected my personnal account I have well setup the Outlook extension + chrome extension as I can see contact info in the right bar when I'm redacting an email? I'm receiving notifications on my phone that these emails have Leer más
Responder Connected Email
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1 Respuestas
kennedyp
Administrador de la comunidad
Noviembre 21, 2024 15:29
Hi @MWILLAERT ! Welcome to the Community-- happy to have you here 😊 From what I understand, your Outlook extension is configured as expec...Leer más
Resuelta
amarjits en Noviembre 21, 2024
Having problem connecting Sales Addon
I am facing a strange problem that's not reported by anyone else as far as i can check: "The app cookie does not have the connected-email-inbox-access scope to create personal inbox" Also, the "Connect Personal Email" is grayed out in the Leer más
Responder FREE
0 Me gusta
1 Respuestas
Solución Aceptada
PamCotton
Administrador de la comunidad
Noviembre 21, 2024 11:12
Hey @amarjits , thank you for posting our Community. The error you’re seeing usually points to missing permissions or settings. Please ensur...Leer más
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Thomas_Oreskov en Noviembre 15, 2024
HubSpot Sales App - Sales Tools
I am having problems with the HubSpot Sales app. App is installed om Outlook (classic) on Windows 11 computers. Right now it is working on my own computer as you can see in the picture. On my computer both A, B and C is shown. However in my coll Leer más
Responder Starter
0 Me gusta
7 Respuestas
Solución Aceptada
Josh
Experto reconocido | Partner nivel Diamond
Noviembre 15, 2024 10:26
Hi @Thomas_Oreskov , I'm not sure what B is in your screenshot. I would double-check that they installed the correct extension. They s...Leer más
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LRumney en Noviembre 15, 2024
Syncing Historic Outlook Emails & Contacts to Hubspot
Hi, I have just installed Hubspot and it seems to have changed since I used it a few years ago. I have connected both my Outlook and Hubspot but they are not automatically syncing. I am having to go through each email individually and 'add Leer más
Responder FREE
0 Me gusta
2 Respuestas
Solución Aceptada
karstenkoehler
Miembro del salón de la fama | Partner
Noviembre 15, 2024 07:23
Hi @LRumney , There are different ways of connecting and different integrations. Can you confirm that you followed these steps? https://knowl...Leer más
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JonAnd en Noviembre 13, 2024
New Outlook do not show deals
Hi, Plugin to Outlook Desktop fails over and over - and I guess you are moving forward to New Outlook. I got the App connected to New Outlook and can Create contact, track email and Log. But option to connect mail to a Deal do not exist. Ques Leer más
Responder Connected Email
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2 Respuestas
Solución Aceptada
PamCotton
Administrador de la comunidad
Noviembre 13, 2024 16:47
Hey @JonAnd , thank you for reaching out! Currently, the New Outlook version doesn’t support connecting emails to deals in HubSpot, so this ...Leer más
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SaraRuiz87 en Noviembre 06, 2024
Integration with Outlook for Mac
Hello, I have a client that can´t finish well integration with outlook for Mac. Her version of Outlook is 16.90.2 The problem is that when trying to send an email from hubspot, it doesnt work. The emails does not get launched. Do you know how Leer más
Responder FREE
0 Me gusta
4 Respuestas
Solución Aceptada
TomM2
Líder intelectual | Partner nivel Platinum
Noviembre 11, 2024 05:40
Hey @SaraRuiz87 yes once your email is connected you can send emails from this address through the contact record within HubSpot and it will be log...Leer más
Resuelta
DCampbell35 en Noviembre 06, 2024
Can't get add in to work on Outlook on Mac
I am trying to install the hub spot add in to Outlook on my Mac. The install seems to happen but there is now Hubspot icon appearing on my tool bar. I have 365 business but believe that my outlook is a MSI install. Do I need click to run install - I Leer más
Responder FREE
2 Me gusta
2 Respuestas
Solución Aceptada
TomM2
Líder intelectual | Partner nivel Platinum
Noviembre 06, 2024 11:57
Hey @DCampbell35 HubSpot's desktop add-in doesn't support mac. You need to install the office 365 add-in on your office 365 account, there's a bit ...Leer más
CThiele en Noviembre 05, 2024
Coefficient exports custom object pipline stages as numbers instead of the name
Hello, Currently, we are trying to implement the Coefficient Add-In to connect HubSpot with Excel. In the past, we exported all the data directly from HubSpot, and it worked as intended. Now, we want to use Coefficient to automate this process. Unf Leer más
Responder Integrations
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2 Respuestas
Keegan4123
Miembro
Noviembre 08, 2024 19:47
Just adding this integratiion to our stack now. Had a minor issue and their internal support chat was very helpful and fast. Have you reached out?
DAngeletti en Noviembre 04, 2024
HubSpot Sales for Outlook tracking ALL Outlook actions?
I've noticed I'm receiving alerts when someone opens an email I sent them from my personal email account, despite NOT registering my personal email address in HubSpot. Any easy cures out there?
Responder FREE
0 Me gusta
1 Respuestas
BérangèreL
Administrador de la comunidad
Noviembre 05, 2024 05:10
Hi @DAngeletti and welcome, we are delighted to have you here! Thanks for asking the Community! I understand that you don't want to track all e...Leer más
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