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Outlook Sales Extension

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sjudson on December 04, 2023

Ending Development for HubSpot's VSTO Sales Add-In

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more

Reply Announcement

17 upvotes

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Solved

tobiaslicht on April 05, 2017

emails sent from hubspot have status "failed"

I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was read more

Reply Email failed Outlook tracking

0 upvote

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Accepted solution

jennysowyrda

Community Manager

May 01, 2017 17:30

Hi @tobiaslicht , In order for emails to be sent from within HubSpot, the inbox attached needs to be hosted by either Google Apps or Office 3...read more

Solved

jesshall on March 21, 2017

How can we track weather an attachment in an email has been opened?

Is it possible to do this? Would be grateful for any support / advice.

Reply attach attachments attatch click Email emails opened Outlook tracking

0 upvote

1 Reply

Accepted solution

roisinkirby

HubSpot Product Team

March 22, 2017 06:56

Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...read more

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