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Outlook Sales Extension

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Solved

KDesJardin on March 07, 2023

Hubspot won't log emails

When making an email with outlook 365, hubspot will track my email but not log it into the CRM. I have everything checked and this function was working Friday before I left work and I noticed it not working sometime Monday. Does anyone know anything read more

Reply Enterprise Sales Tickets Workaround

0 upvote

2 Replies

Accepted Solution

karstenkoehler

Hall of Famer | Partner

March 07, 2023 11:09

Hi @KDesJardin , Could you confirm you're meeting all requirements for emails to log? https://knowledge.hubspot.com/email/log-email-replies-i...read more

Solved

JDupuis on February 08, 2023

Conflict with Grammarly and HubSpot Sales outlook add-on

Hello! Some of our team members are having issues with grammarly. I reviewed the posts shared via the community but I'm curious to see if there is a better solution. This has been happening forever it seems, is there a fix vs. a work around? S read more

Reply Workaround

0 upvote

2 Replies

Accepted Solution

JDupuis

Participant

February 14, 2023 16:03

Thank you for the feedback!

Lesleychang on January 03, 2022

No support for ARM processors?

Just wondering if the HubSpot Sales for Outlook add in will support ARM processors in the future?

Reply Free Workaround

0 upvote

1 Reply

MiaSrebrnjak

Community Manager

January 06, 2022 09:22

Hi @Lesleychang , Thank you for reaching out to the Community! If the requirements that are listed in this technical document are met, you...read more

kate_fr on July 22, 2021

HubSpot Sales add-in for Office 365 doesn't work

Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use read more

Reply Connected Email CRM Free Getting Started Integrations Settings Workaround

0 upvote

1 Reply

PamCotton

Community Manager

July 22, 2021 17:58

Hello @kate_fr , thank you for the detailed information provided. Wanted to confirm if you currently have both extensions installed at the same tim...read more

LNeilssen on March 16, 2021

Still getting notified/tracked for "self-opens after trying anything I found in knowledge center

I have been using HubSpot for about 6 months now and this issue randomly came about for me a couple days ago. I'm using the sales add-in for Outlook on an up-to-date PC with Windows Edge as my browser. I noticed that I had both the Outlook and read more

Reply Connected Email Integrations Notifications Workaround

0 upvote

8 Replies

LloydGP

Member

November 19, 2021 01:55

Hi, none of these instructions work. My laptop was already configured the way it is described in the Help pages. As I mentioned this happened all of a...read more

sjoshi on February 26, 2021

Way to check log/track boxes before sending email? (Outlook)

When sending emails via outlook inbox (with HubSpot's extension installed), is there way to get a prompt from HS's extension to see whether or not you want this email logged/tracked? Maybe is there a way to set up a rule or something on the ou read more

Reply Email Deliverability Sales Workaround

0 upvote

1 Reply

TiphaineCuisset

Community Manager

March 01, 2021 04:24

Hi @sjoshi Thank you for reaching out. This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our ...read more

ABarron on December 15, 2020

Disabling/Erasing Tracking Pixels

Hi! Sometimes my creative juices get flowing and I compose an email that I really love and then later I want to copy it and send it to someone else or forward it to my boss for her thoughts. When I do and the new recipient opens it, it shows as read more

Reply How-To Workaround

0 upvote

3 Replies

ABarron

Member

December 16, 2020 08:34

Hi @Josh , I appreciate the response! This makes sense and I don't have a problem with doing that if it's an email I will use multiple times. Someti...read more

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