Outlook Sales Extension

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SFrench on April 02, 2024
The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak read more
Community Manager
April 04, 2024 05:00
Hi @SFrench , I have been reviewing and I did not find any documentation on plans for this. However, I found a workaround that might be help...read more
Hildegaard on March 22, 2024
All my users, including myself, are getting this popup login window every day, when we open Outlook for the first time: Otherwise, our HubSpot add-in doesn't work read more
April 12, 2024 08:23
I got below from support: I'm afraid that due to the significant changes introduced by Microsoft as part of the new Outlook for desktop app, HubSpot...read more
KDesJardin on March 07, 2023
When making an email with outlook 365, hubspot will track my email but not log it into the CRM. I have everything checked and this function was working Friday before I left work and I noticed it not working sometime Monday. Does anyone know anything read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
March 07, 2023 11:09
Hi @KDesJardin , Could you confirm you're meeting all requirements for emails to log? https://knowledge.hubspot.com/email/log-email-replies-i...read more
JDupuis on February 08, 2023
Hello! Some of our team members are having issues with grammarly. I reviewed the posts shared via the community but I'm curious to see if there is a better solution. This has been happening forever it seems, is there a fix vs. a work around? S read more
0 upvote
2 Replies
Accepted Solution
February 14, 2023 16:03
Thank you for the feedback!
Lesleychang on January 03, 2022
Just wondering if the HubSpot Sales for Outlook add in will support ARM processors in the future?
0 upvote
1 Reply
Community Manager
January 06, 2022 09:22
Hi @Lesleychang , Thank you for reaching out to the Community! If the requirements that are listed in this technical document are met, you...read more
kate_fr on July 22, 2021
Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use read more
April 14, 2024 11:27
Facing the same issue, installed the office 365 add-in, using outlook on web, email hosted by microsoft (not godaddy). I have now spent 8 hours tryin...read more
LNeilssen on March 16, 2021
I have been using HubSpot for about 6 months now and this issue randomly came about for me a couple days ago. I'm using the sales add-in for Outlook on an up-to-date PC with Windows Edge as my browser. I noticed that I had both the Outlook and read more
November 19, 2021 01:55
Hi, none of these instructions work. My laptop was already configured the way it is described in the Help pages. As I mentioned this happened all of a...read more
sjoshi on February 26, 2021
When sending emails via outlook inbox (with HubSpot's extension installed), is there way to get a prompt from HS's extension to see whether or not you want this email logged/tracked? Maybe is there a way to set up a rule or something on the ou read more
Community Manager
March 01, 2021 04:24
Hi @sjoshi Thank you for reaching out. This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in our ...read more
ABarron on December 15, 2020
Hi! Sometimes my creative juices get flowing and I compose an email that I really love and then later I want to copy it and send it to someone else or forward it to my boss for her thoughts. When I do and the new recipient opens it, it shows as read more
0 upvote
6 Replies
Community Manager
February 21, 2024 05:34
Hi everybody, I hope that you are well! Thank you @Josh for giving this option! I'd like to invite a couple of subject matter experts to this con...read more
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