I'm using the Outlook Hubspot Sales Add-in on Outlook 2019 MSO 16.0 64 bit on a Win10 environment. Whenever I open a tracked e-mail in my sent items, it registers as an e-mail open in Hubspot. I understand this is not meant to happen as my IP is sup Leia mais

Is there a way of creating a log of an incoming email or calendar event without bcc’ing the unique HubSpot reference email? I have the HubSpot Sales Tools plug in for Outlook 365 but can't seem to find an obvious way of doing this retrospectively. Leia mais

Having a problem with the tracking where I will get the alert that the recipient has "opened" the tracked email when in fact I am the one who had just clicked on the email in Outlook. Is anyone else having this problem and is there a solution? Leia mais

I want my emails to automatically BCC in hubspot however it has stopped doing this and i cannot get it to do it again. I feel i have tried everything, uninstallaling, reinstalling...i still have to click on the hub spot app thing to get the BCC to c Leia mais

Not sure if the Opens feature is working correctly (was before). As you can see from the screenshot, the recipient opened it several times, but it still has Opens set to 0.

TECH HELP PLEASE. I'm trying to connect my email with my Hubspot account and cannot succeed. I have an Outlook Exchange account and every time I get an error message staying that my email cannot be connected. What do I need to do?

Is there a way to permanently turn off email tracking from my Outlook plugin. As a result of the embeded email code HubSpot adds to tracked emails, many of my emails are going directly into the Spam folder for many of my customers. I would like to Leia mais

Hello, Apologies if this has been answered or is deemed odd.... I wish to send my emails from Outlook rather than within the Hubspot portal; I have the requisite addins in place and all works fine. I want to log emails sent to prospects Leia mais