I am connected to multiple HubSpot accounts and want to see if there is a way to set a default HS account to use with Outlook. When I start Outlook Desktop the add-in connects to the account at the top of the list. I then manually have to change to Leia mais
Thanks @Jigar_Thakker I did review these and while an account can be selected from the drop down, this setting doesn't allow for an account to be s...Leia mais
Hi, we've connected our Exchange mailbox to HubSpot. First, via HubSpot's settings. Then, via the Microsoft Exchange desktop app by installing the HubSpot Sales extension. We thought we'd be able to see the history of e-mail exchanges in our contact Leia mais
After logging in from here I click login, and after selecting the office365 (Microsoft) login, the menu stays the same, and it does not reflect the actual log in of the user. In the console a bunch of errors show up Looks Leia mais
Experiencing the same issue on all devices. Hubspot makes the plugin, and based on the error log above, and their general unwillingness to support ba...Leia mais
Hello together We started working with HubSpot including the Outlook plugin a few months ago. Now I would like to document the emails sent in the past for some contacts. In other words, I want to log them manually in HubSpot. When I open Leia mais
Hi Guys, Anyone know how I change this to working - seems to work through the online element of Hubspot, but not on the app on my laptop - just continues to "load"? Thanks Andy
I've used Hubspot for a few years now. Here's my scenario: Draft email in outlook (desktop app, up to date) Body of email contains a bulleted list (like the one I'm typing now) After email is ready, click hubspot extension to record in HubSpot Leia mais
I have a new outlook email I am trying to set up but with HS that continues to fail and give the error: "This app cookie doesn't have the connected-email-inbox-access scope to create personal inbox" For reference I'm using latest Mac iOS (which I Leia mais
Hi @SM60 ,
Thank you for reaching out to the Community!
We'd often see this error if the user who is trying to connect their email address ...Leia mais
Are these survey emails? On our Hubspot and some client accounts, those are the only ones that only show the Action button and not the edit and clone...Leia mais
Hello, I try to connect my Outlook inbox with Hubspot so I can write and send emails right in Hubspot but I get an error: " Sorry. HubSpot couldn't connect to your inbox. Please reconnect your email account. This app cookie doesn't hav Leia mais
@RKTech here are two resources I found to help with troubleshooting, depending on the exact tool you're using from Outlook:
Troubleshoot the H...Leia mais
Hi, I've just started using Hubspot and I'm quickly becoming overwhelmed by the automatic logging function because it is creating new contacts for all new emails, including my phone company, and back and forths I'm having with people who aren't cont Leia mais
Hi, We are experiecing issues with the HubSpot email tracker in Outlook. The Sales extension is installed and the tracking option ticked, but our emails are not showing as opened. This is despite the extension working previously without any issu Leia mais
Hi @JGoddard1 ,
Does this also happen when you're sending this email to another inbox / device? This might have to do with your organizations ...Leia mais
I want to log emails that I receive in my Outlook inbox to a contact in Hubspot. How do I log these emails automatically? I currently have the add in to log any email I send, but do not know how to log emails I receive.