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I am connected to multiple HubSpot accounts and want to see if there is a way to set a default HS account to use with Outlook. When I start Outlook Desktop the add-in connects to the account at the top of the list. I then manually have to change to Lire la suite
Thanks @Jigar_Thakker I did review these and while an account can be selected from the drop down, this setting doesn't allow for an account to be s...Lire la suite
Hi, we've connected our Exchange mailbox to HubSpot. First, via HubSpot's settings. Then, via the Microsoft Exchange desktop app by installing the HubSpot Sales extension. We thought we'd be able to see the history of e-mail exchanges in our contact Lire la suite
After logging in from here I click login, and after selecting the office365 (Microsoft) login, the menu stays the same, and it does not reflect the actual log in of the user. In the console a bunch of errors show up Looks Lire la suite
Experiencing the same issue on all devices. Hubspot makes the plugin, and based on the error log above, and their general unwillingness to support ba...Lire la suite
Hello together We started working with HubSpot including the Outlook plugin a few months ago. Now I would like to document the emails sent in the past for some contacts. In other words, I want to log them manually in HubSpot. When I open Lire la suite
Hi @Jigar_Thakker of course, I checked the documentation first (RTFM 😊 ) and stumbled also over your recommend article. However, my ques...Lire la suite
Hi Guys, Anyone know how I change this to working - seems to work through the online element of Hubspot, but not on the app on my laptop - just continues to "load"? Thanks Andy
I've used Hubspot for a few years now. Here's my scenario: Draft email in outlook (desktop app, up to date) Body of email contains a bulleted list (like the one I'm typing now) After email is ready, click hubspot extension to record in HubSpot Lire la suite
I have a new outlook email I am trying to set up but with HS that continues to fail and give the error: "This app cookie doesn't have the connected-email-inbox-access scope to create personal inbox" For reference I'm using latest Mac iOS (which I Lire la suite
Hi @SM60 ,
Thank you for reaching out to the Community!
We'd often see this error if the user who is trying to connect their email address ...Lire la suite
Are these survey emails? On our Hubspot and some client accounts, those are the only ones that only show the Action button and not the edit and clone...Lire la suite
Hello, I try to connect my Outlook inbox with Hubspot so I can write and send emails right in Hubspot but I get an error: " Sorry. HubSpot couldn't connect to your inbox. Please reconnect your email account. This app cookie doesn't hav Lire la suite
@RKTech here are two resources I found to help with troubleshooting, depending on the exact tool you're using from Outlook:
Troubleshoot the H...Lire la suite
Hi, I've just started using Hubspot and I'm quickly becoming overwhelmed by the automatic logging function because it is creating new contacts for all new emails, including my phone company, and back and forths I'm having with people who aren't cont Lire la suite
Hi @LHrabluk
This article talks through the various options of setting up the Gmail extension, the process is similar if you are using the...Lire la suite
Hi, We are experiecing issues with the HubSpot email tracker in Outlook. The Sales extension is installed and the tracking option ticked, but our emails are not showing as opened. This is despite the extension working previously without any issu Lire la suite
Au panthéon de la communauté | Partenaire solutions
Juillet 03, 2023 03:18
Hi @JGoddard1 ,
Does this also happen when you're sending this email to another inbox / device? This might have to do with your organizations ...Lire la suite
I want to log emails that I receive in my Outlook inbox to a contact in Hubspot. How do I log these emails automatically? I currently have the add in to log any email I send, but do not know how to log emails I receive.
Au panthéon de la communauté | Partenaire solutions
Juin 16, 2023 15:24
Hi @KJenkin10479 ,
HubSpot doesn't have a setting to log incoming emails automatically for a connected personal inbox.
You can log email...Lire la suite
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