I am connected to multiple HubSpot accounts and want to see if there is a way to set a default HS account to use with Outlook. When I start Outlook Desktop the add-in connects to the account at the top of the list. I then manually have to change to read more

Hi, we've connected our Exchange mailbox to HubSpot. First, via HubSpot's settings. Then, via the Microsoft Exchange desktop app by installing the HubSpot Sales extension. We thought we'd be able to see the history of e-mail exchanges in our contact read more

After logging in from here I click login, and after selecting the office365 (Microsoft) login, the menu stays the same, and it does not reflect the actual log in of the user. In the console a bunch of errors show up Looks read more

Hello together We started working with HubSpot including the Outlook plugin a few months ago. Now I would like to document the emails sent in the past for some contacts. In other words, I want to log them manually in HubSpot. When I open read more

Hi Guys, Anyone know how I change this to working - seems to work through the online element of Hubspot, but not on the app on my laptop - just continues to "load"? Thanks Andy

I've used Hubspot for a few years now. Here's my scenario: Draft email in outlook (desktop app, up to date) Body of email contains a bulleted list (like the one I'm typing now) After email is ready, click hubspot extension to record in HubSpot read more

I have a new outlook email I am trying to set up but with HS that continues to fail and give the error: "This app cookie doesn't have the connected-email-inbox-access scope to create personal inbox" For reference I'm using latest Mac iOS (which I read more

I'm unable to clone an email. The "clone" doesn't come up after hovering over the email.

Hello, I try to connect my Outlook inbox with Hubspot so I can write and send emails right in Hubspot but I get an error: " Sorry. HubSpot couldn't connect to your inbox. Please reconnect your email account. This app cookie doesn't hav read more

Hi, I've just started using Hubspot and I'm quickly becoming overwhelmed by the automatic logging function because it is creating new contacts for all new emails, including my phone company, and back and forths I'm having with people who aren't cont read more

Hi, We are experiecing issues with the HubSpot email tracker in Outlook. The Sales extension is installed and the tracking option ticked, but our emails are not showing as opened. This is despite the extension working previously without any issu read more

I want to log emails that I receive in my Outlook inbox to a contact in Hubspot. How do I log these emails automatically? I currently have the add in to log any email I send, but do not know how to log emails I receive.