Outlook Sales Extension

Justin_Pacific on October 04, 2022

Does anyone know how to associate an email recieved from a 3rd party to a deal? My client is a finance broker, offering finance to businesses. During the sales process, they will receive a number of offers from lenders (3rd parties) for their cu read more

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Justin_Pacific

Member

October 05, 2022 05:10

Thanks @kvonloesecke much appreciated and interested to hear thoughts on how we might solve this for our client

Solved

KPietroski on September 16, 2022

Outlook for Mac

Are there any plans for HubSpot's Outlook extension integrating with macs desktop in the near future? It appears that there may have been an integration in the past, but not currently? I did try the add-in extension for Microsoft's Offic 365, but i read more

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KPietroski

Contributor

September 18, 2022 05:48

@SNigam I continue to have issues with utilizing the online version of Microsoft 365 not being able to sync HubSpot (repeatedly getting the messag...read more

DGSDan on August 08, 2022

Emails Out Not Associating with Company

Hi All, I have looked for a post to answer to this and I am hoping I haven't missed it and made a pointless post buuut... I am using Outlook Pro Plus 2019 and Hubspot Addin 3.0.1.282 When sending emails to existing contacts, who are asso read more

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DGSDan

Member

August 11, 2022 07:46

Thanks for your help Pam. Still an issue affecting multiple users. Happy to Teams and show the issue if anyone wants to see it. 🙂 Dan

MChao on March 30, 2022

Not showing time customer/prospect opens email

Hello I have hubspot extension and its currently showing the time when I open the email and not when the customer opens it. Is there a way to fix it? It seems to reset to the time when I click on the email.

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JenWeiss

HubSpot Moderator

March 31, 2022 06:53

Hi @MChao , Thank you for reaching out to us! When it comes to the opening email notification it is dependent on who had opened it last as ...read more

Solved

JGlodkowski on February 15, 2022

Hubspot defaulting to gmail

Hey, I've running outlook with the sales extension. I can create new contacts from my outlook, which appear in Hubspot. Also, when I track emails in outlook they appear under relevant contacts in HS. But... When I try and email a contact fro read more

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karstenkoehler

Hall of Famer | Partner

February 15, 2022 05:25

Hi @JGlodkowski , This setting is not managed by HubSpot but by your operating system. I'm not a Mac user but it looks like these would be the...read more

JMcMillen on February 02, 2022

Can't log into HubSpot with Outlook extension

I am using Google Chrome as my default browser. I have a 900 Mbps plus connection to the internet. When I try and log into the app for Outlook I repeatedly receive a "Still not Loading? You either have a slow connection or you're using an unsupporte read more

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JMcMillen

Member

February 03, 2022 16:02

This just started working again. Not sure what the fix was.

Solved

Robert8 on January 19, 2022

Outlook hubspot ext doesn't login when ExpressVPN is turned on

My hubspot outlook ext works perfectly fine but I recently installed ExpressVPN and noticed the ext no longer works. I can still log into Hubspot via browser with the VPN on.

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Robert8

Member

January 20, 2022 16:13

I updated my DNS setting to automatic which seems to have resolved the ExpressVPN issue which appeared to be causing a conflict with the Outlook Hu...read more

faithmcqueen1 on August 23, 2021

Can't connect Outlook calendar with Meetings

Hi there! I'm trying to get set up with the HubSpot calendar integration on landing pages, but what we're running up against is that our emails use a hybrid exchange environment as we're not fully on Office 365 (in the process of moving over, but i read more

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PamCotton

Community Manager

August 24, 2021 08:29

Hello @faithmcqueen1 , thank you for posting your question in our Community. What other calendar is your hybrid connection? At the moment you...read more

RMarshall7 on August 03, 2021

how do I stop the sales bar showing in every email

I have always had "show contact profiles" unticked as I find the sales box unecessary and just takes space in each of my mails. Recently this box has been opening again every time I replky to a mail, how do I get rid of it other than closing it in read more

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RMarshall7

Participant

August 04, 2021 22:50

ood morning, Thank you for your reply. That's not what I'm after, I have these boxes unticked: but recently this irritating box on the ...read more

WBailey on July 26, 2021

Hubspot Sales Outlook Add In, cant log in

I recently started using Hubspot Sales CRM both online and downloaded the sales add in for Outlook 2019. I am not able to log into the Hubspot sales add in on Outlook. Since experiencing issues I have read all of the online threads, unistalled/rei read more

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FEB

Participant

November 02, 2021 03:45

@TiphaineCuisset it works again - I didn't change a thing. Seems like another bug has been fixed on your side. I hope we will get some more consist...read more

Solved

Lea308 on June 30, 2021

Emails not logged automatically

Hi, I am using HubSpot on Outlook for Mac and encountering this issue. Eventhough I have chosen "log emails", the bcc field is not automatically added whenerver I write a new email or reply back and I have to end up clicking the HubSpot add in m read more

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

June 30, 2021 10:42

Hi @Lea308 , I'd recommend having a look at these Outlook troubleshooting steps . Could you check and report back? Best regards!

Solved

Eric-Ott on May 03, 2021

Attach Email to New HubSpot Contact in Outlook

I would like to be able to attach an email in Outlook after adding a contact to HubSpot. Is there a button for this? Thanks, Eric

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

May 03, 2021 21:13

Hi @Eric-Ott , Are you trying to log an Outlook email to a recently created HubSpot contact? If you are about to write that email, you would ...read more

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