I've seen several threads about this and still cannot find a solution. The extension consistently allows my team to log emails on the relevant Contact and associated Company, however, in most cases, there is no checkbox option to log the email on read more

I run the HubSpot extension for Outlook on Windows 11 Pro. It works fine, apart from always starting with an 'Updating Office customization' dialog box, and requiring me to log-in every time I close and re-open Outlook (and not just after, for examp read more

I want to make sure I have the Add-in window always open when sending e-mails in Outlook. For that I "Pin"the Hubspot app. But then on the main screen of Outlook the add-in window ovelap the preview pane from Outlook. See attached picture.

The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak read more

All my users, including myself, are getting this popup login window every day, when we open Outlook for the first time: Otherwise, our HubSpot add-in doesn't work read more

Hi, I am an IT employee that helps manage a client who's employees use Hubspot as an add-on in their Outlook that lets them keep track of sales and everything else Hubspot is meant for. However, we have received a few reports of users being sign read more

Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel read more

Twice this week the Outlook Hubspot Sales extension has disconnected from my inbox, the first time i just clicked reconnect on hubspot and it fixed itself. This time, however, I fill out all of the correct information (the exact same as what it was read more

Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use read more

Hello I am deploying HubSpot sales add in for our customer, via Microsoft 365 admin center. My customer told me that the following settings are set by default. Is it possibly to uncheck these on behalf of the customers?

Iv'e been using the widget app for windows that tracks emails and current online usage of contacts. A really annoying feature of this is that it automatically adds any emails that you track as contacts on hubspot. this feature is quiate bad when y read more

Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret read more