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EWetzel on Março 21, 2024
Hello everyone, we use the HubSpot Outlook Plugin to enroll contacts in sequences. We have noticed that images from the signature are not displayed. However, this only happens when the sequence is started from the Outlook Plugin. I have already Leia mais
0 avaliações positivas
2 Respostas
Participante
Março 22, 2024 04:48
Hello Pam, Thank you for your response. I'd be happy to provide you with some information. We are using Outlook 365 on Windows (Version 2402) a...Leia mais
Jenny26 on Fevereiro 28, 2023
Hi everyone, We use the HubSpot Outlook extension on Windows PC's. When we use the extension to enroll a contact in a sequence, the logos in our signature do not display (we see the broken image graphic) in the sequence emails sent. Any ideas on a Leia mais
0 avaliações positivas
3 Respostas
Gerente da Comunidade
Março 02, 2023 17:39
Hello @Jenny26 , thank you so much for the update and for letting us know what support's next steps were on this case. Kindly, Pam
PPavlicek on Julho 13, 2022
Hello, when I am wirting a new mail in Outlook, why is the sequences option in the drop down of the HubSpot Ribbon Field greyed? There are existing sequences in our Hubspot Account, which I created and I am authorized to. Unfortunately no Leia mais
0 avaliações positivas
5 Respostas
Gerente da Comunidade
Julho 18, 2022 08:49
Hi @PPavlicek , Thanks for reaching back out! It's possible that your email client could be causing this issue, but I wouldn't want to ...Leia mais
Solucionado
Mathis on Fevereiro 01, 2017
Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret Leia mais
Accepted Solution
Alunos da HubSpot
Fevereiro 02, 2017 12:14
Hi @Mathis , I am sorry to hear you are having trouble loading pages. There are no known issues related to page load times at this mome...Leia mais
Solucionado
Tom on Outubro 27, 2016
This issue is caused by an Internet Explorer configuration that is blocking the login. Please follow the troubleshooting steps found in this guide on the HubSpot Academy: https://knowledge.hubspot.com/articles/kcs_article/email-tracking/ Leia mais
1 avaliações positivas
4 Respostas
Accepted Solution
Tom
Equipe de Produto da HubSpot
Novembro 08, 2016 11:00
Commenting to mark as answered.
Solucionado
Tom on Outubro 27, 2016
Paste the following filepath into your Start menu: C:\Users\%Userprofile%\AppData\Roaming\Sidekick\ Remove all files in the folder that opens up Uninstall Sidekick (if you see two versions of the HubSpot Email add-in in your programs folder, plea Leia mais
2 avaliações positivas
29 Respostas
Accepted Solution
Tom
Equipe de Produto da HubSpot
Novembro 08, 2016 11:00
Commenting to mark as answered.
Solucionado
Tom on Outubro 27, 2016
This also works for "Access is denied" or "The referenced assembly is not installed on your system" From the Windows Start menu, navigate to Computer (or "My Computer”) Navigate to C:\Users\YOUR-USERNAME\AppData\Local\Apps (If the Leia mais
2 avaliações positivas
2 Respostas
Accepted Solution
Tom
Equipe de Produto da HubSpot
Novembro 08, 2016 11:00
Commenting to mark as answered.
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