Hi, I’m attempting to install the HubSpot Sales add-in for Office 365 on my Windows system, but I’m encountering an “Installation Failed” error during the process. Has anyone else experienced this issue, or is there a known workaround? Thank y read more

Hello everyone, we recently transitioned our CRM System from Salesforce to Hubspot. In Salesforce, we used the Einstein Activity Capture feature to log our emails with leads and contacts. Unfortunately, these email protocols couldn't be migrated u read more

I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more

An Outlook or HubSpot update back in November has broken the ability to use Outlook (New) with the HubSpot Sales Extension* after clicking "View in HubSpot" or any app.hubspot.com links in Outlook. It seems that the HubSpot extension is regi read more

Hi HubSpot Community, we have recently started using the Deals pipeline and we use the Outlook extension to log emails to contacts, companies and now also deals. For one of my team member, the email automaically logs to all deals that are currentl read more

Hello, My colleagues and I have noticed that the Hubspot Outlook Sales Extension Widget auto-assigns old or irrelevant deals to email trails. While you can select to add a deal to an email conversation in Outlook, there is apparently no way to r read more

Hello HubSpot Community, Recently, our company made a transition from Gmail to Outlook. It was not ideal, but for various reasons, we had to do it. Anyway, since the transition, we have had various problems with the HubSpot extension. Just to m read more

Hi, I would love it if is was possible to automatically sync recurring meetings fra Outlook / Gmail Extension to HubSpot. There are a lot of meetings with customers that is recurring, and its not optimal that they are not synced to HubSpot if th read more

Hello, I have connected my Outlook account with HubSpot. Now, whenever I send an email, a code is inserted in the BCC field. Where can I see the activity of my emails? If my coworkers also want to send emails, do they have to use the same cod read more

The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak read more

In our office, half of our sales staff reported that their Sales Tools Add-in in Outlook stopped working, giving them the spinning wheel of death. Upon internal troubleshooting, it was noted that 100% of the agents whose HS Sales Tools Addins were read more

Hello, I hope this is the right place. The company I work with uses Hubspot CRM and has the add-in on their Outlook application. Recently we have noticed that when they have Hubspot opened and are replying to a client's email, the body of the email read more