Outlook Sales Extension

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Solved
CJohnson911 on March 27, 2025
This is the error message I am receiving when trying to connect some of our sales team (outlook to hubspot). any suggestions?
0 upvote
1 Reply
Accepted solution
Community Manager
March 28, 2025 06:02
Hi @CJohnson911 and welcome, we are so glad to have you here! 🤗 Thanks for reaching out to the HubSpot Community! I have found for you the s...read more
Solved
Clubman on March 27, 2025
We are currently experiencing (or have never experienced) issues with our appointment scheduling via Hubspot. Issue description: Full day events (even multi-day events like vacations or absences) are not showing up correctly in Hubspot meetin read more
0 upvote
2 Replies
Accepted solution
HubSpot Alumni
March 27, 2025 17:09
Hey @Clubman , thank you for posting in our Community! And thanks for sharing the details. The issue could be related to time zone settings,...read more
Solved
JBleys on March 25, 2025
Hi everyone, I’ve connected my Outlook calendar to HubSpot, and everything is working as expected. However, I noticed an issue: when I create a meeting in my connected Outlook calendar with external partners (who are not in our CRM), HubSpot aut read more
0 upvote
7 Replies
Accepted solution
Hall of Famer | Partner
March 26, 2025 03:57
@JBleys correct, that should not be happening 🙂 It seems to be in your case because of your Fireflies.ai integration.
Solved
ShannaVKE on March 25, 2025
Hi! I want my tasks to appear in my Outlook calendar, but I can't choose my own calendar in the dropdown menu for this setting, only that of colleagues. How is this possible? Thanks in advance. Kind regards, Shanna
0 upvote
3 Replies
Accepted solution
Recognized Expert
March 25, 2025 09:21
Hi @ShannaVKE You can sync/link to your existing calendar, you need to create a new one. There is a "learn more" which states: I...read more
Solved
JClough6 on March 18, 2025
Hi, I keep getting the error - " There was an issue syncing with Outlook. Please try to reload the add-in." I've reinstalled the add-in and restarted my mac, but doesn't seem to have had any effect? Thanks!
0 upvote
2 Replies
Accepted solution
Contributor
March 18, 2025 13:19
This error often happens due to Outlook cache issues or connection problems. First, try clearing your browser cache and reloading Outlook. If tha...read more
Solved
JWGardner on March 06, 2025
Hello, I have multiple Outlook users who I'd like to all set up with a two-way contact sync using Outlook Contacts. The issue arises when I enable the sync and the contact are all imported with no owner. If it was a single user I would just read more
0 upvote
1 Reply
Accepted solution
Community Manager
March 07, 2025 02:27
Hi @JWGardner and welcome, we are delighted to have you here! 🎉 Thank you for asking the HubSpot Community! It seems from this article " Con...read more
Solved
Nickthevy on February 07, 2025
Me and my team have been plagued by a reoccuring issue of being logged out of the hubspot add on constantly. What is causing this? Is it new outlook, is my IT security too stringent. Any help would be awesome 🙂
0 upvote
2 Replies
Accepted solution
Participant
February 10, 2025 04:42
Hi, With my experience, when signing in with passkeys, HubSpot logs out every time I restart my laptop or browser. I have experienced this on both...read more
Solved
JSchleich on November 22, 2024
It appears that the reminder function has been removed from the Outlook plug in. Whhhhhhhhhhhhhhyyyyyyyyyy? It was easily my favorite thing about the whole platform. You could quickly add a to-do reminder to check back with a client within Outloo read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 22, 2024 10:44
Hi @JSchleich , I don't know about this feature exactly but this potentially has to do with the following: https://knowledge.hubspot.com/conn...read more
Solved
Albus_Bui on August 12, 2024
Hi Experts, Currently, I have received a case reported by our sales team which I was not able to find a relevant Knowledge base to refer to.. The case is summarized as follows: - We have Outlook calendar synced with HubSpot - Sales marked read more
0 upvote
3 Replies
Accepted solution
Most Valuable Member | Diamond Partner
September 03, 2024 15:29
Hey there @Albus_Bui . I'm in agreement with @PamCotton here. It could be a settings issue. I've also seen it where, when you "create meeti...read more
SauravRoy on August 07, 2024
Hello all, Is it possible to log all incoming and outgoing emails to HubSpot at an organisation level from the Microsoft 356 admin?
0 upvote
1 Reply
HubSpot Alumni
August 08, 2024 09:45
Hey @SauravRoy , thank you for posting in our Community! Currently, logging all emails at an organization level from Microsoft 365 directly ...read more
Solved
Albus_Bui on July 23, 2024
Hi all, Recently, I have been asked by internal users about OOO emails from their contacts some of which were automatically logged back in HubSpot, some were not. In both cases, they all enabled the tracking properly once they sent out the initi read more
0 upvote
2 Replies
Accepted solution
Recognized Expert
July 23, 2024 17:10
Hi @Albus_Bui My best would be how different email providers and email clients handle OOO messages. If the OOO is an actual reply to y...read more
KHanchette on July 17, 2024
I have 4 email accounts in Outlook. I would like to turn on by default tracking for 2 of them and not have any tracking or logging for the other 2. 2 for work and 2 for personal. How do I do this?
0 upvote
2 Replies
Contributor
July 23, 2024 09:38
Thank you for the reply. I do not see that option. The Advanced tab just has "Dubug Mode"
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