Summary
Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more
It appears that the reminder function has been removed from the Outlook plug in. Whhhhhhhhhhhhhhyyyyyyyyyy? It was easily my favorite thing about the whole platform. You could quickly add a to-do reminder to check back with a client within Outloo read more
Hi @JSchleich ,
I don't know about this feature exactly but this potentially has to do with the following: https://knowledge.hubspot.com/conn...read more
Hi Experts, Currently, I have received a case reported by our sales team which I was not able to find a relevant Knowledge base to refer to.. The case is summarized as follows: - We have Outlook calendar synced with HubSpot - Sales marked read more
Hey there @Albus_Bui . I'm in agreement with @PamCotton here. It could be a settings issue.
I've also seen it where, when you "create meeti...read more
Hey @SauravRoy , thank you for posting in our Community!
Currently, logging all emails at an organization level from Microsoft 365 directly ...read more
Hi all, Recently, I have been asked by internal users about OOO emails from their contacts some of which were automatically logged back in HubSpot, some were not. In both cases, they all enabled the tracking properly once they sent out the initi read more
I have 4 email accounts in Outlook. I would like to turn on by default tracking for 2 of them and not have any tracking or logging for the other 2. 2 for work and 2 for personal. How do I do this?
We are looking for a way to file the emails we have logged under one company as they relate to different deals. We use the Outlook extension so don't use Hubspot as the main email, does anyone have any ideas please?
@JSamuel85 no, HubSpot does not support moving emails on records into folders.
You could request this as HubSpot Idea: https://community.hub...read more
Hi Hubspotters, we are working with an administration tool which is connected with office 365 to send emails. these emails show up in our office 365 send items folder but do not show up in hubspot. i have connected the mailbox with hubspot, read more
Hey @GZaalberg , thank you for reaching out!
When using a third-party tool to send emails through Office 365, these emails might not automat...read more
Hey, I am currently facing an issue with the constant need to log in to the Outlook 365 Extension . Our company is currently testing Sales Hub, and while we are generally very satisfied with the CRM, this issue could potentially be a dealbreake read more
Hey @RMarvin Have you checked this article here : https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-office-365-...read more
Hi @KCallahan , Thank you for reaching out to the Community! I checked for you and at the moment, this is not possible. I’ve noticed a similar ...read more
Hi, I have just started at a new company that uses Outlook, coming from one that used Gmail. I really liked how you could set a follow-up task upon sending an email in Gmail, does this feature exist in Outlook without having to click further in read more
Hi @CSomerville2 ! Are you using Outlook online or the desktop app?
When you use the Outlook desktop app, there's a Hubspot Sales add-in ( Set...read more
We primarily use the Outlook/Office 365 add ins for scheduling meetings. We want to be able to track meetings with contacts that have not yet been built in HubSpot. By default, I know that the Calendar Sync function will only attach meetings sent fr read more
Hi @LKol17 , I hope that you are well!
Thank you for asking the Community! I'd like to share this article " Create or log activities on a recor...read more
The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak read more
Hi @SFrench ,
I have been reviewing and I did not find any documentation on plans for this. However, I found a workaround that might be help...read more