Outlook Sales Extension

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Gelöst
EFeitosa on Januar 05, 2023
When I log in to the Outlook add-in it doesn't log in through Microsoft Edge, it always goes back to login, nothing happens. When I switch to Google Chrome, it works! Why does it happen? I've uninstalled and reinstalled and nothing happens. I only u Beitrag ansehen
Accepted Solution
Mitglied
Januar 06, 2023 13:53
Hi. Great. I'm using Hubspot Sales for Outlook [add-on]. But it works right now when I desinstalled and install again. It works now. Great! At the Chr...Beitrag ansehen
Gelöst
tobiaslicht on April 05, 2017
I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was Beitrag ansehen
0 Likes
1 Antwort
Accepted Solution
Community-Manager/-in
Mai 01, 2017 17:30
Hi @tobiaslicht , In order for emails to be sent from within HubSpot, the inbox attached needs to be hosted by either Google Apps or Office 3...Beitrag ansehen
Gelöst
jesshall on März 21, 2017
Is it possible to do this? Would be grateful for any support / advice.
Accepted Solution
HubSpot-Produktteam
März 22, 2017 06:56
Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...Beitrag ansehen
Gelöst
opsstaffing on März 01, 2017
Hello, I am using the free version of hubspot sales, and send my emails through the Outlook aplication on my computer. None of my emails are logging with my contacts or companies. I know there were recent outages could some one please advise on how Beitrag ansehen
0 Likes
21 Antworten
Accepted Solution
HubSpot Employee
März 09, 2017 12:29
Hello @opsstaffing , I'm sorry to hear you're experiencing difficulty logging emails on contact/company records in the CRM. Can you please ve...Beitrag ansehen
Gelöst
Mathis on Februar 01, 2017
Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret Beitrag ansehen
Accepted Solution
HubSpot-Alumnus/Alumna
Februar 02, 2017 12:14
Hi @Mathis , I am sorry to hear you are having trouble loading pages. There are no known issues related to page load times at this mome...Beitrag ansehen
Gelöst
prozakis on Januar 22, 2017
After we installed the email tracking plugin in Outlook 2016, the outlook app for desktop takes ages to load a new mail screen, or even worse to load the reply or forward screen. We uninstalled plugin and office and and re-installed. No differen Beitrag ansehen
4 Likes
63 Antworten
Accepted Solution
Autorität
August 27, 2020 04:16
Hi @miles267 , This worked for me - Here's some more instruction on how to uninstall the O365 add-in ( Link ) and how to insta...Beitrag ansehen
Gelöst
crandich on Januar 17, 2017
I have created email templates on the HubSpot website. My work outlook account is synced to HubSpot. However, when I try to email out of the actual Microsft Outlook program, none of my templates show up and I get a grayed out box. I've attached a ph Beitrag ansehen
0 Likes
1 Antwort
Accepted Solution
HubSpot-Alumnus/Alumna
Januar 17, 2017 17:34
Hi @crandich , I cross-references your email address with our records, and found that you actually have two HubSpot accounts associated with ...Beitrag ansehen
Gelöst
mmlabels on Januar 11, 2017
Hello, The outlook version I have is too low to put the outlook add in, does putting an automatic cc to hubspot in emails from outlook would do the same as the add in ?
0 Likes
2 Antworten
Accepted Solution
HubSpot-Alumnus/Alumna
Januar 11, 2017 13:48
Hi @mmlabels , Using your HubSpot CRM BCC address will allow you to log emails in the CRM. However, you will not be able to track opens/clicks...Beitrag ansehen
Gelöst
dalepollard on Januar 03, 2017
Hi all. New user here. My system is logging my emails sent from outlook to the relevant contact and deal however when I look at my deals screen I can not get it to show as an activity in the last activity property. Is there a way to either make lo Beitrag ansehen
0 Likes
4 Antworten
Accepted Solution
HubSpot Employee
Januar 03, 2017 14:03
Hi @dalepollard , Thank you for your question. When you log an email in the CRM, it technically only logs on the contact record, but tha...Beitrag ansehen
Gelöst
DougMilem on Dezember 30, 2016
I'm trying to add a user to hubspot. I added them but they have not got the welcome email so they cannot login. It's weird because I set up another user and it was fine. I know their email is working and when I click reset password it wont send the Beitrag ansehen
0 Likes
1 Antwort
Accepted Solution
HubSpot Employee
Dezember 30, 2016 15:34
Hi @DougMilem , Welcome to the Hubspot Community! I wanted to let you know that I checked the email addresses of the users in your porta...Beitrag ansehen
Gelöst
amandagould on November 13, 2016
Hi There - Has anyone installed Hubspot's integration tool with Outlook onto a remote desktop environment so that it is server based access? We use thin clients and not thick clients and would need to install the Outlook component onto the terminal Beitrag ansehen
2 Likes
5 Antworten
Accepted Solution
Nicht anwendbar
November 14, 2016 13:45
Hey @amandagould as far as I'm aware HubSpot used to have a terminal install version of the HubSpot Sales plugin, but this version is no longer ava...Beitrag ansehen
Gelöst
Ascar on November 13, 2016
Hello, This is for Hubspot's information. Hopefully development team can address this. I use Hubspot and for me there is no question whether to use it or not, or whether to track email opens/clicks or do it selectively - all messages are track Beitrag ansehen
1 Likes
3 Antworten
Accepted Solution
HubSpot Employee
November 14, 2016 13:08
Hi @Ascar , thanks for reaching out to the community! You can choose to hide those error messages within outlook by going to Options->Advanced an...Beitrag ansehen
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