Outlook Sales Extension

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pnewsom on September 30, 2020
I have multiple emails in Outlook (6) and only want one of my email accounts to integrate with HubSpot. How do I do this? Currently, when I compose a new email from any of email accounts in Outlook, the TRACK EMAIL and LOG to CRM boxes are aut Beitrag ansehen
0 Likes
2 Antworten
Teilnehmer/-in
Oktober 02, 2020 10:21
Hi, I am new to HubSpot but in the thread you have been referred to below, then people seem to be getting quite upset that you cannot simply tell Hub...Beitrag ansehen
AnythingPrintca on September 29, 2020
We have been using Outlook 365 with HS for 2 years now without any major issues until the last month. Almost daily now the HS add-in does not automatically track outgoing emails without selecting the add-in icon. It use to pop open immediately Beitrag ansehen
Teilnehmer/-in
Mai 10, 2021 16:06
Just came across this. I too have had issues with Outlook 365 and using my @website.com e-mail address. It does not work and if it did (there is a wa...Beitrag ansehen
ifflanb on September 28, 2020
Hi, since upgrading to Windows 10 build 2004, the Sales add-in in Outlook Desktop has started freezing when replying to an email. I am using Outlook version 2009 (Microsoft 365 subscription) and Windows 10 Build 2004. So having the Sales add-in ope Beitrag ansehen
Community-Manager/-in
Oktober 09, 2020 11:57
Hello @ifflanb Thank you for the information. Can you confirm if you are able to log into the add-in before clicking the reply b...Beitrag ansehen
Sabian on August 23, 2020
Hey, guys. It's a pretty self-explanatory title, and a minor thing, but when I have other windows on top of Outlook, and I try to click on the sales extension to bring Outlook into focus (as opposed to alt+tab or clicking the taskbar window) i Beitrag ansehen
0 Likes
2 Antworten
Mitglied
August 24, 2020 12:29
Gelöst
whatthej on August 21, 2020
I'm using the Outlook Hubspot Sales Add-in on Outlook 2019 MSO 16.0 64 bit on a Win10 environment. Whenever I open a tracked e-mail in my sent items, it registers as an e-mail open in Hubspot. I understand this is not meant to happen as my IP is sup Beitrag ansehen
Accepted Solution
Mitglied
August 25, 2020 04:13
Thanks. I figured out the problem from your link. Apparently there are 2 Hubspot add-ins for Outlook. I had the 'HubSpot Sales' add-in, downloade...Beitrag ansehen
Gelöst
JRGies on Juli 27, 2020
When I send an email from outlook it does not seem to show up in hubspot. Am I missing something?
0 Likes
1 Antwort
Accepted Solution
Mitglied
Juli 28, 2020 02:50
Hi, Go to Settings, then navigate down to integration , then email integrations, then click on connect an inbox. Then connect your office account. N...Beitrag ansehen
otish on Juli 24, 2020
Hello, Is it possible to have multiple accounts in an Outlook profile with one of the accounts connected to HubSpot and have it configured to automatically track and log all emails sent from that one account? Email messages sent from the oth Beitrag ansehen
Mitwirkender/Mitwirkende
Februar 22, 2023 10:25
I have a question on this point, it might be the same don't know. I have two HubSpot account for 2 businesses, I can easily switch from one to the o...Beitrag ansehen
SAArts on Juli 16, 2020
Hubspot automatically logged my email from Outlook even though the box "Log to CRM" is unchecked. To add, instead of updating the existing contact record, it created a new contact resulting in duplicates. How can I: 1) Prevent HubSpot from logging e Beitrag ansehen
Community-Manager/-in
August 10, 2023 17:13
Hello @MOrtler Is the contact added to the never-log list? This just prevents those emails from being logged as long as it doesn't include other...Beitrag ansehen
Horst-Elvis on Juni 09, 2020
When preparing an email in Outlok365 and already filled the receipients email address, then open the sales extesion in outlook and click the checkbox "log this email in HubSpot" suddenly the receipients email adress becomes erased. This happens all Beitrag ansehen
0 Likes
2 Antworten
Teilnehmer/-in
September 04, 2020 04:23
Dear Jessica, Thank you for your reply. MY other colleague also experienced this problem but she uses another routine setting up emails and that`...Beitrag ansehen
SeaShellDigital on Juni 04, 2020
Emails entered into the "Never Log" area for Settings are not working and continue to create new contacts in HubSpot. Any ideas?
0 Likes
1 Antwort
Community-Manager/-in
Juni 08, 2020 14:17
Hello @SeaShellDigital Are you referring to this feature here ? If so could you please give us more details on what actions are taken...Beitrag ansehen
AGVR on Mai 22, 2020
Hello! I'm using multiple domains. 1 - Outlook 365, and 1 - ZohoMail. I connected both with Hubspot. Then I installed the Outlook Desctop plugin. But it works only for Outlook email. If I switch to Zoho's email, the plugin disappears. In ot Beitrag ansehen
0 Likes
1 Antwort
HubSpot-Alumnus/Alumna
Mai 28, 2020 03:51
Hi @AGVR , The outlook integration only works for Outlook that's why it doesn't show up for Zoho-Mail. This article about Sales Extensions m...Beitrag ansehen
Magneto7 on Mai 15, 2020
Hi, Is there a way to connect to only one .PST file in Outlook desktop? I run multiple website domains connected to independent businesses and only want to connect Hubspot to one domain which is linked to a single and separate .PST folder to al Beitrag ansehen
0 Likes
1 Antwort
HubSpot-Alumnus/Alumna
Mai 19, 2020 05:19
Hi @Magneto7 , Do you mind sharing more about your current set up and what your end goal is? The more information, screenshot and ex...Beitrag ansehen
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