I'm using the Outlook Hubspot Sales Add-in on Outlook 2019 MSO 16.0 64 bit on a Win10 environment. Whenever I open a tracked e-mail in my sent items, it registers as an e-mail open in Hubspot. I understand this is not meant to happen as my IP is sup read more

When I send an email from outlook it does not seem to show up in hubspot. Am I missing something?

Hi all, I found this post: https://community.hubspot.com/t5/CRM/email-follow-up-reminder-when-no-response/td-p/287696 In which it is explained how to send a follow up reminder. I was wondering if you can also create this 'reminder task' whi read more

Two days ago, task links in my notification emails stopped working correctly. They now take me to a hubspot page which is completely blank except for the menu bar but not actual menu titles in the bar. I have to manually login with the contacts na read more

Hi, have successfully installed add on for email tracking and logging to desktop, however since completing I am not receiving any email at all to the same work email account on my iphone? work email is running on a pop 3 server, thanks

I have created an email signature (Profile & Preferences > Basic Info > Signature) and my Microsoft Outlook (for Mac v16.30.1) has the Hubspot Sales Tools add-in installed. How can I get my email signature into an email I create in Outlo read more

Hi, Does anyone know if we can have email open notifications come in as emails? The pop ups are great but if we miss them then we need to access the hubspot CRM, lots of our sales guys spend most of their time in outlook so would be great to ha read more

Hi, I see there were already some posts about this topic, but couldn't find a solution using MS Outlook for Mac (vs16.24). Is there a way of avoiding getting notification when I open the email? Or when my colleague opens an email with same dom read more

I installed the HubSpot Sales Tool extension/add-in in Outlook.. When you are looking at a contact in the extension/add-in, there is a link that you can click on to call the contact from your computer (please note - when I call from the HubSpot webs read more

Is there a way to permanently turn off email tracking from my Outlook plugin. As a result of the embeded email code HubSpot adds to tracked emails, many of my emails are going directly into the Spam folder for many of my customers. I would like to read more

Please refer to the following image: https://imgur.com/wIq4xGL I wish to remove the email address from the never log setting put it doesnt let me. The "Remove" box is unclickable. Any ideas how to fix that?

Situation: Email is sent to contacts A , B , C and D . A is already a contact in Hubspot and D is a colleague (marked as 'never log'). When sending the email, a contact profile for D shows up with 'add to crm' greyed out (as expected) bu read more