When I log in to the Outlook add-in it doesn't log in through Microsoft Edge, it always goes back to login, nothing happens. When I switch to Google Chrome, it works! Why does it happen? I've uninstalled and reinstalled and nothing happens. I only u read more
Hi. Great. I'm using Hubspot Sales for Outlook [add-on]. But it works right now when I desinstalled and install again. It works now. Great! At the Chr...read more
I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was read more
Hi @tobiaslicht ,
In order for emails to be sent from within HubSpot, the inbox attached needs to be hosted by either Google Apps or Office 3...read more
Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...read more
Hello, I am using the free version of hubspot sales, and send my emails through the Outlook aplication on my computer. None of my emails are logging with my contacts or companies. I know there were recent outages could some one please advise on how read more
Hello @opsstaffing ,
I'm sorry to hear you're experiencing difficulty logging emails on contact/company records in the CRM. Can you please ve...read more
Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret read more
After we installed the email tracking plugin in Outlook 2016, the outlook app for desktop takes ages to load a new mail screen, or even worse to load the reply or forward screen. We uninstalled plugin and office and and re-installed. No differen read more
I have created email templates on the HubSpot website. My work outlook account is synced to HubSpot. However, when I try to email out of the actual Microsft Outlook program, none of my templates show up and I get a grayed out box. I've attached a ph read more
Hi @crandich ,
I cross-references your email address with our records, and found that you actually have two HubSpot accounts associated with ...read more
Hello, The outlook version I have is too low to put the outlook add in, does putting an automatic cc to hubspot in emails from outlook would do the same as the add in ?
Hi @mmlabels ,
Using your HubSpot CRM BCC address will allow you to log emails in the CRM. However, you will not be able to track opens/clicks...read more
Hi all. New user here. My system is logging my emails sent from outlook to the relevant contact and deal however when I look at my deals screen I can not get it to show as an activity in the last activity property. Is there a way to either make lo read more
I'm trying to add a user to hubspot. I added them but they have not got the welcome email so they cannot login. It's weird because I set up another user and it was fine. I know their email is working and when I click reset password it wont send the read more
Hi There - Has anyone installed Hubspot's integration tool with Outlook onto a remote desktop environment so that it is server based access? We use thin clients and not thick clients and would need to install the Outlook component onto the terminal read more
Hey @amandagould as far as I'm aware HubSpot used to have a terminal install version of the HubSpot Sales plugin, but this version is no longer ava...read more
Hello, This is for Hubspot's information. Hopefully development team can address this. I use Hubspot and for me there is no question whether to use it or not, or whether to track email opens/clicks or do it selectively - all messages are track read more
Hi @Ascar , thanks for reaching out to the community! You can choose to hide those error messages within outlook by going to Options->Advanced an...read more