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Outlook Sales Extension

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sjudson en Diciembre 04, 2023

Ending Development for HubSpot's VSTO Sales Add-In

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leer más

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EFeitosa en Enero 05, 2023

Add-on Hubsport

When I log in to the Outlook add-in it doesn't log in through Microsoft Edge, it always goes back to login, nothing happens. When I switch to Google Chrome, it works! Why does it happen? I've uninstalled and reinstalled and nothing happens. I only u Leer más

Responder add-on Office 365 Add-In Outlook

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5 Respuestas

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EFeitosa

Miembro

Enero 06, 2023 13:53

Hi. Great. I'm using Hubspot Sales for Outlook [add-on]. But it works right now when I desinstalled and install again. It works now. Great! At the Chr...Leer más

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crystalelement en Agosto 04, 2020

Hubspot Add-in not appears in Outlook for Mac

Hey. I've read a bunch of help pages, a bunch of discussion threads in the community. But NOTHING helped me. My setup: MS O365 + Exchange on our domain. All matches for Hubspot integration Add-in deployed for all users in domain correctly, lik Leer más

Responder Add-In Setup Office 365 Add-In

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2 Respuestas

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crystalelement

Miembro

Agosto 05, 2020 00:50

FYI I had long conversation with Microsoft support about this bug. Yes, this bug on software side. This issue can occur on version 16.39 of Outlook ...Leer más

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imc123 en Julio 06, 2020

Logging emails not working (Outlook 365)

BCC in Outlook 365 is not working anymore since today (not auto-populating). In Message tools option the "Log this email to Hubspot" is not checked (tracking is checked). The Hubspot Sales add-in settings are properly configured to log AND Leer más

Responder Office 365 Add-In

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8 Respuestas

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imc123

Participante

Julio 07, 2020 12:37

We experienced the same black "halo" effect and slow loading. Tried reinstalling as well before but it did not work. On a positive note, all ...Leer más

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GrapeApe en Junio 25, 2020

Office 365 Outlook add-in and email tracking with personalised domain

My question is a bit complex and seems to go round in circles, so bear with me.. I have a new Office 365 subscription (now MS365) which comes with a Premium Outlook @outlook .com mailbox. This lets me create alias email addresses at @myper Leer más

Responder Office 365 Add-In

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PamCotton

Administrador de la comunidad

Junio 29, 2020 15:07

Hello @GrapeApe I investigated more about it and looks like that, If your inbox is connected to HubSpot using Office 365 or IMAP, you can...Leer más

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aboppart en Junio 23, 2020

Connected Office 365 inbox create new contacts

This may have already been addressed, but we just connected our Office 365 inbox. Now every email/activity we create in Outlook is being recorded in Hubspot. Everytime we send an email, a new contact is created in Hubspot. I thought Hubspot would on Leer más

Responder Office 365 Add-In

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4 Respuestas

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willsmith

Asesor destacado | Partner nivel Diamond

Febrero 12, 2024 17:06

Hi @MariannaC It's been a few years since I last used the Office 365 integration, so I was unable to test this. There is a big "on/off" button in...Leer más

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Pat_Crouch en Junio 08, 2020

How to remove "Add [contact] to Hubspot" prompt pinned to Outlook emails

Each time I open an email, the sender's information appears on the far right with an "Add to Hubspot" prompt, taking up a significant amount of space. The header of the section is "Hubspot Sales." How do I remove this feature?

Responder Office 365 Add-In

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1 Respuestas

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Phil_Vallender

Miembro estimable | Partner nivel Diamond

Junio 09, 2020 03:33

Hi @Pat_Crouch It sounds like the HubSpot Sales plugin is pinned in your layout - if you click the pin icon at the top right, it should disa...Leer más

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AJV en May 29, 2020

Outlook Mac - Glitchy formatting behaviour

Hello! I'm using the O365 plugin with Outlook 365 Mac Desktop app, with the plugin permanently "pinned" so it opens with each email (otherwise I often forget to log/track...) I've also changed the default font for new email and replies to He Leer más

Responder Office 365 Add-In

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27 Respuestas

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LeeChapoton

Colaborador

Octubre 15, 2020 12:10

As promised, here are some troubleshooting steps provided by HubSpot Support. Thank you for reaching out to HubSpot Support. I understand that yo...Leer más

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ahamaton en Abril 15, 2020

Task links in notification emails not working properly

Two days ago, task links in my notification emails stopped working correctly. They now take me to a hubspot page which is completely blank except for the menu bar but not actual menu titles in the bar. I have to manually login with the contacts na Leer más

Responder Office 365 Add-In Outlook Desktop Add-In

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7 Respuestas

Solución Aceptada

ahamaton

Participante

Abril 28, 2020 12:29

Hi Jenny, thanks for getting back to me. Actually I think I have fixed it. I checked the remember my login details box when I logged in and then th...Leer más

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CRNZ en Noviembre 22, 2019

Outlook 365 successfully integrated, but doesn't send emails

Hi all I recently setup the free version of HS and integrated a shared Office 365 mail account. It registered as successful, however, when trying to send an email from the CRM, it bounces immediately regardless of the email address I'm sending t Leer más

Responder Office 365 Add-In

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1 Respuestas

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CRNZ

Miembro

Noviembre 26, 2019 08:24

After MANY Uninstalls and Reinstalls... Office 365 email is now working..

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birdman en Noviembre 04, 2019

How to use my Hubspot email signature in Outlook?

I have created an email signature (Profile & Preferences > Basic Info > Signature) and my Microsoft Outlook (for Mac v16.30.1) has the Hubspot Sales Tools add-in installed. How can I get my email signature into an email I create in Outlo Leer más

Responder Office 365 Add-In Outlook Desktop Add-In

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Josh

Experto reconocido | Partner nivel Diamond

Noviembre 04, 2019 15:43

Hi @birdman , I am not aware of an integration that automatically pulls that signature over to Outlook. However, you should be able to copy th...Leer más

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Artis en Junio 29, 2019

The HubSpot Sales Office 365 add-in link does nothing

I just created my CRM account and was going through the Getting Started steps. I came to the email integration step and it took me to my Microsoft Office 365 Admin Center email account when I clicked on the "GET IT NOW" button here https://appsourc Leer más

Responder Office 365 Add-In

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3 Respuestas

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Artis

Miembro

Julio 06, 2019 08:12

Hi Jenny, I was still experiencing that issue on Chrome. It was a gray, broken page with no error message. I did happen to get it to work after a...Leer más

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