When I log in to the Outlook add-in it doesn't log in through Microsoft Edge, it always goes back to login, nothing happens. When I switch to Google Chrome, it works! Why does it happen? I've uninstalled and reinstalled and nothing happens. I only u Beitrag ansehen
Hi. Great. I'm using Hubspot Sales for Outlook [add-on]. But it works right now when I desinstalled and install again. It works now. Great! At the Chr...Beitrag ansehen
I am using the plugin in outlook and we are using O365. When I send an email with the companies hubspot number in bcc, the reply of the customer is logged in hubspot and shown, but their is no trace in outlook of the reply. Not in the other section Beitrag ansehen
For the interested ones. it's very complicated. The reply emails are considered SPAM and you can only find them back in the online version of outlook...Beitrag ansehen
Hey. I've read a bunch of help pages, a bunch of discussion threads in the community. But NOTHING helped me. My setup: MS O365 + Exchange on our domain. All matches for Hubspot integration Add-in deployed for all users in domain correctly, lik Beitrag ansehen
FYI I had long conversation with Microsoft support about this bug. Yes, this bug on software side. This issue can occur on version 16.39 of Outlook ...Beitrag ansehen
BCC in Outlook 365 is not working anymore since today (not auto-populating). In Message tools option the "Log this email to Hubspot" is not checked (tracking is checked). The Hubspot Sales add-in settings are properly configured to log AND Beitrag ansehen
We experienced the same black "halo" effect and slow loading. Tried reinstalling as well before but it did not work. On a positive note, all ...Beitrag ansehen
Hello! I'm running two businesses, I have an outlook email, and a gmail. Both are hooked up/integrated to my hubspot in my "integrations settings" in my profile. I also have the Chrome extension, and primarily utilize outlook in web browser (Ch Beitrag ansehen
When sending emails to someone who doesn't exist in your contact records, you will need to create one at the time you send out the emails as you ment...Beitrag ansehen
My question is a bit complex and seems to go round in circles, so bear with me.. I have a new Office 365 subscription (now MS365) which comes with a Premium Outlook @outlook .com mailbox. This lets me create alias email addresses at @myper Beitrag ansehen
Hello @GrapeApe
I investigated more about it and looks like that, If your inbox is connected to HubSpot using Office 365 or IMAP, you can...Beitrag ansehen
This may have already been addressed, but we just connected our Office 365 inbox. Now every email/activity we create in Outlook is being recorded in Hubspot. Everytime we send an email, a new contact is created in Hubspot. I thought Hubspot would on Beitrag ansehen
Hi @MariannaC It's been a few years since I last used the Office 365 integration, so I was unable to test this. There is a big "on/off" button in...Beitrag ansehen
Each time I open an email, the sender's information appears on the far right with an "Add to Hubspot" prompt, taking up a significant amount of space. The header of the section is "Hubspot Sales." How do I remove this feature?
Hi @Pat_Crouch
It sounds like the HubSpot Sales plugin is pinned in your layout - if you click the pin icon at the top right, it should disa...Beitrag ansehen
Hello! I'm using the O365 plugin with Outlook 365 Mac Desktop app, with the plugin permanently "pinned" so it opens with each email (otherwise I often forget to log/track...) I've also changed the default font for new email and replies to He Beitrag ansehen
As promised, here are some troubleshooting steps provided by HubSpot Support. Thank you for reaching out to HubSpot Support. I understand that yo...Beitrag ansehen
I've connected my inbox to hubspot, and now I'm trying to install whatever add-in I need to make the hubspot tools show up withing my inbox. I'm having no success. I've verified that my inbox is indeed connected: I'm on a Mac, using "Micro Beitrag ansehen
I had the same problem and managed to fix it. I'm just sharing this solution with the community because I spent hours and it turned out to be a simp...Beitrag ansehen
Two days ago, task links in my notification emails stopped working correctly. They now take me to a hubspot page which is completely blank except for the menu bar but not actual menu titles in the bar. I have to manually login with the contacts na Beitrag ansehen
Hi Jenny, thanks for getting back to me. Actually I think I have fixed it. I checked the remember my login details box when I logged in and then th...Beitrag ansehen