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Outlook Sales Extension

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sjudson on December 04, 2023

Ending Development for HubSpot's VSTO Sales Add-In

Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more

Reply Announcement

16 upvotes

0 Reply

briansweat on July 17, 2024

HubSpot notification links open in Edge

I'm using the "New" Outlook with the HubSpot Sales Extension (not the old Sidekick add-in). My default browser is Google Chrome and all links from Outlook open in Chrome except for the HubSpot notification emails. They always open in a pop-up Ed read more

Reply Notifications

2 upvotes

5 Replies

DBarlow7

Participant

October 27, 2024 17:51

Update: it isn't *just* links from Hubspot notifications. It's possibly any link to Hubspot (not sure if it's only links that contain the "app." subd...read more

Solved

cmepaiva on January 21, 2024

How to change my own calendar/meeting alert?

I don't want to know how to adjust email reminders, as I've seen countless posts about that. This question is regarding my own calendar alerts/reminders, not the email reminder that the client receives. I prefer my personal calend read more

Reply Meetings Notifications

0 upvote

2 Replies

Accepted solution

Jnix284

Hall of Famer

January 21, 2024 19:09

Hi @cmepaiva I've checked the individual meeting settings and the global meeting settings and couldn't find an option to change the default notifi...read more

ANamiot on May 17, 2023

Fail to Install

I have had Hubspot sales for several years (locally on my computer) and mostly use if for email tracking. Recently, an issue surfaced that the application was no longer in Outlook ribbon. Tried to reinstall but then get a message that there is an read more

Reply Notifications

0 upvote

7 Replies

DianaGomez

Community Manager

June 07, 2024 05:56

Hi @LPearson7 , Thanks for reaching out to the Community! Could you please provide us with more context on what is happening? Screens...read more

Solved

GTremain on April 14, 2023

Outlook for Mac - no email tracking

Hi community, Would love some support on an issue with Outlook for Mac 16.66.2. I am not getting email open tracking functionality. I've tested in Outlook Web app and it works fine. Hubspot Sales add in is installed. Email is connected. I can add n read more

Reply Notifications

2 upvotes

6 Replies

Accepted solution

PamCotton

Community Manager

April 14, 2023 15:20

Hello @GTremain Happy Friday! Wanted to share this Knowledge Base Article on troubleshooting the Office 365 Add-in : If you notice a m...read more

NCelestino on July 28, 2022

Email Analytics and Notification Issue

I have identified a bug that is causing a significant issue for my team from using Hubspot. Our account has an outlook email account linked. We use this to communicate with our prospects, particularly the email analytics. We initially noticed a read more

Reply Analytics Tools Email Deliverability Notifications

0 upvote

1 Reply

kvlschaefer

Community Manager

July 29, 2022 09:27

Hi @NCelestino , Thank you for reaching out. I apologize for the data or business impact this may have caused. In recent months, email ...read more

Solved

Mathis on February 01, 2017

Pages load time very slow

Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret read more

Reply Account Companies Contacts Dashboards Deals Documents Email Tracking Gmail Messages Notifications Outlook Prospects Sequences Settings Tasks Templates

1 upvote

1 Reply

Accepted solution

relabidin

HubSpot Alumni

February 02, 2017 12:14

Hi @Mathis , I am sorry to hear you are having trouble loading pages. There are no known issues related to page load times at this mome...read more

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