Outlook Sales Extension

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解決済み
mrfixit 2月 27日, 2024
Hi I have Outlook 365 extension installed and setup on my Outlook (new) client. The sidebar is active whenever I send, or reply to an email and the emails are captured into Hubspot, but if I exit Outlook and start it again, I have to login to the 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
2月 27日, 2024 03:29
Hi @mrfixit , Yes, this is expected behavior. The sales extension does not automatically log incoming emails, only your sent emails and replie...続きを読む
WAumayr 2月 02日, 2024
How to deal with multiple Outlook365 accounts and extension should be working for a secondary account only! currently the add in works only if the account the extension is installed with is the primary account of my outlook365
1 いいね!
6 コメント
メンバー
2月 14日, 2024 17:06
No real helpful answer from the HubSpot community so far! New outlook addin only works for primary mailboxes!
HunterHawley 1月 31日, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. 続きを読む
0 いいね!
2 コメント
メンバー
2月 01日, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...続きを読む
解決済み
teresedawn 1月 18日, 2024
I am using the HS add-in on outlook for Mac (version 16.81). It was working fine earlier today, but suddenly get the notification: Tracking turned off. Unable to add tracking to your email. This is most likely due to a conflict with another add-i 続きを読む
3 いいね!
3 コメント
Accepted Solution
参加者
1月 18日, 2024 20:54
I'm running into the same problem on my Macbook. The answer I got from support it quoted below. I will tell you my quick fix has been to use outl...続きを読む
srobin54 1月 09日, 2024
hi, jjust wondering if i am the sole person having to re enter the login and password in that outlook extension every single day.. that was the reason i removed the extension in the 1st place..then i reinstalled it, but now that is again super annoy 続きを読む
0 いいね!
2 コメント
投稿者
1月 09日, 2024 09:27
we are receiving the same complaints from some of our users. I see it with the website itself, i have to login every day regardless of whether or not...続きを読む
ESimundza 12月 12日, 2023
In my Contact Profiles sidebar, the Timeline will show which marketing emails the contact received that were sent through Hubspot, but it will not show the emails that I sent through Outlook and logged using the add-in. When I click from Contact Pro 続きを読む
0 いいね!
3 コメント
メンバー
12月 14日, 2023 12:12
I may have replied in the wrong place. Do you have any suggestions based on my screenshot?
SKrauland 11月 17日, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e 続きを読む
0 いいね!
3 コメント
コミュニティーマネージャー
11月 20日, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....続きを読む
解決済み
ozzge 11月 14日, 2023
We have been using the integration however more than a week 5 of my team members cannot integrate both calender and email... Nothing changed on our side, but constantly seeing this message
0 いいね!
1 コメント
Accepted Solution
キーアドバイザー
11月 14日, 2023 07:34
Can you check what is suggeted in this post: https://community.hubspot.com/t5/Outlook-Sales-Extension/Unable-to-successfully-connect-email/td-p/8516...続きを読む
解決済み
nicmarjudd 10月 17日, 2023
I'm trying to help a client install Outlook Sales Extension to her Outlook account, but it keeps causing her computer to slow down tremendously. The install works when she first does the integration, but over a few hours, she can't type an email wit 続きを読む
0 いいね!
1 コメント
Accepted Solution
コミュニティーマネージャー
10月 17日, 2023 18:51
Hello @nicmarjudd , Thank you for reaching out. I hope you're having a great day. I have completed an internal evaluation about thi...続きを読む
GGallese 5月 18日, 2023
Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
5月 19日, 2023 14:27
Hi @GGallese , Thanks for reaching out to the Community! The add-in is working as expected. In order to not have to click the add-in...続きを読む
mbigger 4月 27日, 2023
What is the the latest version number of the "Office 365 add-in"? What is the latest version number of the "Outlook desktop add-in"?
0 いいね!
8 コメント
コミュニティーマネージャー
5月 19日, 2023 15:11
Hi @mbigger , Thanks for your patience here while I consulted with an internal team. The team currently doesn't have plans to publish ...続きを読む
AGuzzo 9月 02日, 2022
Hello, I am trying to install the Outlook Contacts extension. When I click "Connect to Outlook Contacts," I get the following error message (picture also attached): Details: User error on remote account for appId="236007" reason="FAILED" me 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
9月 05日, 2022 04:49
Hi @AGuzzo Thank you for reaching out! This is strange, would you mind trying to clear your cache following those steps , as well as ...続きを読む
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