Outlook Sales Extension

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GGallese le Mai 18, 2023
Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel Lire la suite
Gestionnaire de communauté
Mai 19, 2023 14:27
Hi @GGallese , Thanks for reaching out to the Community! The add-in is working as expected. In order to not have to click the add-in...Lire la suite
mbigger le Avril 27, 2023
What is the the latest version number of the "Office 365 add-in"? What is the latest version number of the "Outlook desktop add-in"?
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8 Réponses
Gestionnaire de communauté
Mai 19, 2023 15:11
Hi @mbigger , Thanks for your patience here while I consulted with an internal team. The team currently doesn't have plans to publish ...Lire la suite
AGuzzo le Septembre 02, 2022
Hello, I am trying to install the Outlook Contacts extension. When I click "Connect to Outlook Contacts," I get the following error message (picture also attached): Details: User error on remote account for appId="236007" reason="FAILED" me Lire la suite
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1 Réponse
Gestionnaire de communauté
Septembre 05, 2022 04:49
Hi @AGuzzo Thank you for reaching out! This is strange, would you mind trying to clear your cache following those steps , as well as ...Lire la suite
ToriScott le Juillet 22, 2022
When I am creating an email and click the HubSpot sales tool, typically a box pops up in the right-hand side of the email message window, and I can select whether I want the email to be logged and/or tracked. For the past week+, when I click the sal Lire la suite
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3 Réponses
Gestionnaire de communauté
Juillet 26, 2022 10:57
Hi @KSprude , Thanks for reaching out! Have you tried out the steps suggested by @Jnix284 ? Could you try disabling all the oth...Lire la suite
OJohnstone le Janvier 07, 2022
Hello, I have the HubSpot Outlook integration installed in the desktop Outlook app on Windows. When I open Outlook, I get an error message saying 'Compatibility problem: An incompatible piece of software attempted to load along with Microso Lire la suite
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6 Réponses
Gestionnaire de communauté
Juillet 19, 2022 04:23
Hi @irishclee Thank you for your reply. Can you follow the steps of this external article ? Can you also try disabling all your other ext...Lire la suite
kpriv le Novembre 04, 2021
Hello all, We have been using Hubspot for about 3 months. We deployed the hubspot integration via our 365 tenant, which added the button in Outlook (all clients are on Outlook 365). Once the users logged in, everything was very smooth. Someti Lire la suite
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15 Réponses
Accepted Solution
Gestionnaire de communauté
Novembre 11, 2021 04:34
Hi all, Thank you for your patience while the team was investigating this. We expect this to be resolved in version which was ...Lire la suite
Meto le Octobre 12, 2021
Hi there, Today when I open Outlook desktop I see the HubSpot sales addin asking to login. But after login successful I see this error message as below. Sorry. Hubspot didn't load properly. Please try to login again. I restarted Lire la suite
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2 Réponses
Octobre 14, 2021 07:14
Hi Pam, Thank you for your reply. No, the problem was solved from itself. I don't know what happen. I think that was an issue with hubs...Lire la suite
kate_fr le Juillet 22, 2021
Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use Lire la suite
Gestionnaire de communauté
Juillet 22, 2021 17:58
Hello @kate_fr , thank you for the detailed information provided. Wanted to confirm if you currently have both extensions installed at the same tim...Lire la suite
Teamhood le Juin 04, 2021
Hello, does anyone knows how to install and configure hubspot for outlook 365 ? Thanks in advance !
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2 Réponses
Juin 10, 2021 14:48
Do you have instructions for connecting the Hubspot Sales add-in to Microsoft Outlook 365 using a web browser (not the desktop version)?
LNeilssen le Mars 16, 2021
I have been using HubSpot for about 6 months now and this issue randomly came about for me a couple days ago. I'm using the sales add-in for Outlook on an up-to-date PC with Windows Edge as my browser. I noticed that I had both the Outlook and Lire la suite
Novembre 19, 2021 01:55
Hi, none of these instructions work. My laptop was already configured the way it is described in the Help pages. As I mentioned this happened all of a...Lire la suite
JBramsden le Février 12, 2021
Hubspot was working well and connected to Office365 via the Outlook plugin then yesterday it stopped working. I have tried to reconnect, it get past the login screen to Office365 and then says it is connecting. After about a minute it gives up an Lire la suite
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1 Réponse
Gestionnaire de communauté
Février 12, 2021 14:54
Hello @JBramsden , thank you for the information, looks like we could not access the user's mailbox. Could you please try to reconnect your inbox ...Lire la suite
TonyDowling le Janvier 26, 2021
Hi all I've been tryng to use the outlook sales tool and it drives me mad. Specifically slowing down typing and taking an age to load properly. After a call with Jenny from HubSpot, I tried removing all the additonal 'add in's' from the Ou Lire la suite
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1 Réponse
Gestionnaire de communauté
Janvier 27, 2021 05:49
Hi @TonyDowling Thank you for sharing this 🙂
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