Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel Lire la suite

What is the the latest version number of the "Office 365 add-in"? What is the latest version number of the "Outlook desktop add-in"?

Hello, I am trying to install the Outlook Contacts extension. When I click "Connect to Outlook Contacts," I get the following error message (picture also attached): Details: User error on remote account for appId="236007" reason="FAILED" me Lire la suite

When I am creating an email and click the HubSpot sales tool, typically a box pops up in the right-hand side of the email message window, and I can select whether I want the email to be logged and/or tracked. For the past week+, when I click the sal Lire la suite

Hello, I have the HubSpot Outlook integration installed in the desktop Outlook app on Windows. When I open Outlook, I get an error message saying 'Compatibility problem: An incompatible piece of software attempted to load along with Microso Lire la suite

Hello all, We have been using Hubspot for about 3 months. We deployed the hubspot integration via our 365 tenant, which added the button in Outlook (all clients are on Outlook 365). Once the users logged in, everything was very smooth. Someti Lire la suite

Hi there, Today when I open Outlook desktop I see the HubSpot sales addin asking to login. But after login successful I see this error message as below. Sorry. Hubspot didn't load properly. Please try to login again. I restarted Lire la suite

Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use Lire la suite

Hello, does anyone knows how to install and configure hubspot for outlook 365 ? Thanks in advance !

I have been using HubSpot for about 6 months now and this issue randomly came about for me a couple days ago. I'm using the sales add-in for Outlook on an up-to-date PC with Windows Edge as my browser. I noticed that I had both the Outlook and Lire la suite

Hubspot was working well and connected to Office365 via the Outlook plugin then yesterday it stopped working. I have tried to reconnect, it get past the login screen to Office365 and then says it is connecting. After about a minute it gives up an Lire la suite

Hi all I've been tryng to use the outlook sales tool and it drives me mad. Specifically slowing down typing and taking an age to load properly. After a call with Jenny from HubSpot, I tried removing all the additonal 'add in's' from the Ou Lire la suite