Outlook Sales Extension

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ZAHoopes le Avril 18, 2024
When sending a bulk email to multiple contacts, is there any way to update a single property on all the involved contacts with the Hubspot email plug-in all at once, or does it have to be done one by one using something like contact profiles? I' Lire la suite
Accepted Solution
Membre irremplaçable | Partenaire solutions Elite
Avril 23, 2024 10:08
@ZAHoopes hi! Another idea for this might be to send the email through a workflow, then edit the property as the second step. Here's an example of ...Lire la suite
Résolues
mrfixit le Février 27, 2024
Hi I have Outlook 365 extension installed and setup on my Outlook (new) client. The sidebar is active whenever I send, or reply to an email and the emails are captured into Hubspot, but if I exit Outlook and start it again, I have to login to the Lire la suite
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 27, 2024 03:29
Hi @mrfixit , Yes, this is expected behavior. The sales extension does not automatically log incoming emails, only your sent emails and replie...Lire la suite
WAumayr le Février 02, 2024
How to deal with multiple Outlook365 accounts and extension should be working for a secondary account only! currently the add in works only if the account the extension is installed with is the primary account of my outlook365
1 Mention J'aime
6 Réponses
Membre
Février 14, 2024 17:06
No real helpful answer from the HubSpot community so far! New outlook addin only works for primary mailboxes!
HunterHawley le Janvier 31, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. Lire la suite
0 Mention J'aime
2 Réponses
Membre
Février 01, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...Lire la suite
Résolues
teresedawn le Janvier 18, 2024
I am using the HS add-in on outlook for Mac (version 16.81). It was working fine earlier today, but suddenly get the notification: Tracking turned off. Unable to add tracking to your email. This is most likely due to a conflict with another add-i Lire la suite
3 Mentions J'aime
3 Réponses
Accepted Solution
Participant
Janvier 18, 2024 20:54
I'm running into the same problem on my Macbook. The answer I got from support it quoted below. I will tell you my quick fix has been to use outl...Lire la suite
srobin54 le Janvier 09, 2024
hi, jjust wondering if i am the sole person having to re enter the login and password in that outlook extension every single day.. that was the reason i removed the extension in the 1st place..then i reinstalled it, but now that is again super annoy Lire la suite
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2 Réponses
Contributeur
Janvier 09, 2024 09:27
we are receiving the same complaints from some of our users. I see it with the website itself, i have to login every day regardless of whether or not...Lire la suite
ESimundza le Décembre 12, 2023
In my Contact Profiles sidebar, the Timeline will show which marketing emails the contact received that were sent through Hubspot, but it will not show the emails that I sent through Outlook and logged using the add-in. When I click from Contact Pro Lire la suite
0 Mention J'aime
3 Réponses
Membre
Décembre 14, 2023 12:12
I may have replied in the wrong place. Do you have any suggestions based on my screenshot?
SKrauland le Novembre 17, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e Lire la suite
0 Mention J'aime
3 Réponses
Gestionnaire de communauté
Novembre 20, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....Lire la suite
Résolues
ozzge le Novembre 14, 2023
We have been using the integration however more than a week 5 of my team members cannot integrate both calender and email... Nothing changed on our side, but constantly seeing this message
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1 Réponse
Accepted Solution
Conseiller clé
Novembre 14, 2023 07:34
Can you check what is suggeted in this post: https://community.hubspot.com/t5/Outlook-Sales-Extension/Unable-to-successfully-connect-email/td-p/8516...Lire la suite
Résolues
nicmarjudd le Octobre 17, 2023
I'm trying to help a client install Outlook Sales Extension to her Outlook account, but it keeps causing her computer to slow down tremendously. The install works when she first does the integration, but over a few hours, she can't type an email wit Lire la suite
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1 Réponse
Accepted Solution
Gestionnaire de communauté
Octobre 17, 2023 18:51
Hello @nicmarjudd , Thank you for reaching out. I hope you're having a great day. I have completed an internal evaluation about thi...Lire la suite
GGallese le Mai 18, 2023
Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel Lire la suite
Gestionnaire de communauté
Mai 19, 2023 14:27
Hi @GGallese , Thanks for reaching out to the Community! The add-in is working as expected. In order to not have to click the add-in...Lire la suite
mbigger le Avril 27, 2023
What is the the latest version number of the "Office 365 add-in"? What is the latest version number of the "Outlook desktop add-in"?
0 Mention J'aime
8 Réponses
Gestionnaire de communauté
Mai 19, 2023 15:11
Hi @mbigger , Thanks for your patience here while I consulted with an internal team. The team currently doesn't have plans to publish ...Lire la suite
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